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Head of AI-Driven Support & Service Delivery

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Harris Computer
Full Time position
Listed on 2026-10-20
Job specializations:
  • Management
    Project & Program Management
  • IT/Tech
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR
Job Description & How to Apply Below

Cayenta, a division of Harris, seeks a Director of Support Services to lead the Support organization, driving operational excellence and enhancing the customer experience for our existing customer base. This remote role requires travel approx. 25% and collaboration across R&D, Professional Services, and Sales.

The successful candidate will lead a team of Analysts, Team Leads, and Managers with a strong customer focus and a track record of delivering high-quality support services.

Are you ready to take on the Head of AI-Driven Support & Service Delivery role at Harris Computer?

The following opportunity is for a Head of AI-Driven Support & Service Delivery with Harris Computer.

Our team is growing, and we are hiring a Head of AI-Driven Support & Service Delivery in MA, United States.

This opportunity is for the Head of AI-Driven Support & Service Delivery role at Harris Computer.

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