Systems Engineer - PACS Administrator

Primary Job Title

Systems Engineer
-PACS Administrator

• PACS Systems Engineer
• Clinical Imaging Systems Engineer
• PACS Administrator – Cardiology & Radiology
• Healthcare Systems Engineer

Boston, MA

Onsite

• Position Type: Contract
• Contract Duration: Approximately 11 months
• Start: As Soon As Possible
• Pay Rate: $65–$85/hr

The Systems Engineer II / PACS Administrator is responsible for assessing, supporting, and enhancing clinical imaging systems, with a primary focus on Siemens Syngo Dynamics, Radiology VNA, and related PACS platforms. This role ensures system stability, performance, and scalability while supporting cardiology and radiology operations through system configuration, troubleshooting, upgrades, and end‑user support. The Systems Engineer serves as a key technical resource, collaborating with Cardiology IT, Radiology VNA teams, infrastructure groups, and vendors to maintain secure, high‑availability clinical systems that support patient care.

• Configure and deploy server updates, security patches, tools, drivers, and infrastructure components transitioned from Service Design and Architecture.
• Provide day‑to‑day operational support for PACS and Cardiology imaging modalities.
• Monitor, administer, upgrade, and deploy PACS‑related software and technologies.
• Deliver training and ongoing support to end users on PACS functionality.
• Act as a liaison between Cardiology IT and Radiology VNA support teams.
• Facilitate Power Share requests and support new user onboarding.
• Monitor unread exams and participate in study reconciliation and HIS/RIS verifications.
• Monitor system links, HL7 and DICOM interfaces, and resolve errors as assigned.
• Provide project‑related monitoring, cross‑team technical collaboration, and troubleshooting of server systems and networking.
• Manage DICOM configurations, including AE titles, ports, and modality worklists.
• Extract data and generate reports to evaluate and monitor cardiology operations.
• Create, execute, and deploy scripts, tools, and server builds for IT infrastructure.
• Perform problem analysis, recovery, documentation, and reporting.
• Provide technical consultation on projects and elevate to vendors when appropriate.
• Support provisioning services, including quoting, ordering, tracking, and installation of new equipment.
• Perform other duties as assigned.

• Bachelor’s degree in Computer Science or a related field OR 5+ years of equivalent experience
• 5+ years of server administration experience, including VMware environments
• Experience supporting PACS systems and PACS VNA archives
• Working knowledge of networking concepts
• Strong distributed systems platform knowledge
• Familiarity with ITIL v3 concepts
• Strong customer service orientation and problem‑solving skills

• Experience managing servers, desktops, and end‑user support in a healthcare environment
• Clinical imaging experience in Radiology or Cardiology
• Epic infrastructure knowledge

Required Skills:

• PACS administration and support
• DICOM standards and HL7 messaging
• Server scripting and automation
• Network protocols (TCP/IP)
• Windows operating systems

Preferred

Skills:

• Epic / EMR system integrations
• VMware management
• Healthcare IT infrastructure

Additional

Skills:

• MS Office (Word, Excel, PowerPoint) and Visio
• Project management fundamentals
• Strong written and verbal communication
• Cross‑functional collaboration with technical and non‑technical stakeholders

• No direct reports
• May provide guidance to junior or less experienced staff

• Onsite presence required during normal business hours
• Occasional local travel to client sites, vendors, or conferences
• Participation in after‑hours support for system upgrades; occasional weekend work
• Hospital and office environments, including potential exposure to infectious materials and use of PPE
• Physical requirements include sitting, standing, lifting up to 20 lbs occasionally, and standard visual demands

• Medical Insurance
• Vision Insurance
• Dental Insurance
• 401(k) Retirement Plan

A not‑for‑profit healthcare system delivering comprehensive services including hospitals, physician networks, managed care, home care, and research programs. The organization is committed to excellence in patient care, education, innovation, and service, partnering globally to improve quality and outcomes across healthcare systems.

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