Bakery General Manager - Boston

Join to apply for the Bakery General Manager - Boston role at Tatte Bakery & Cafe.

At Tatte, we exist to inspire, care for, and nurture life — every day. The Bakery General Manager leads the heartbeat of our craft: ensuring that every pastry, loaf, and dessert reflects Tatte’s uncompromising commitment to quality, creativity, and warmth. This role is both operational and deeply human — blending precision and artistry to ensure our bakery consistently delivers excellence to every café, guest, and community we serve.

Lead

Bakery Operations with Excellence

• Direct all bakery production and logistics to ensure an uninterrupted supply of Tatte products to cafés and catering operations.
• Build and oversee schedules, staffing, and inventory systems that balance craft, quality, and efficiency.
• Champion lean manufacturing and continuous improvement initiatives to reduce waste, optimize labor, and streamline processes without compromising quality.
• Maintain bakery equipment, vehicles, and facilities in optimal condition and in compliance with all state and federal laws.

Protect and Elevate Quality

• Safeguard Tatte’s bakery vision, authority, and integrity through unwavering attention to quality and detail.
• Lead the implementation & maintenance of Total Quality Management (TQM) systems and Six Sigma practices.
• Validate quality performance through regular audits, scorecards, and sensory evaluations.
• Quickly address product or shelf-life issues, partnering with cross-functional teams to implement sustainable solutions.

Build, Inspire, and Develop Teams

• Foster a culture of learning, belonging, and craftsmanship among all bakery team members.
• Partner with the People Team to hire, onboard, and cross-train team members for current and future roles.
• Provide clear, timely, and developmental feedback that builds capability and confidence.
• Conduct regular “heart checks” and team meetings to maintain engagement and communication.
• Recognize great performance and nurture internal growth through mentorship and ongoing education.

Ensure Safety, Compliance, and Stewardship

• Maintain full compliance with OSHA, FDA, EPA, and all local health and safety regulations.
• Promote safe working conditions, sanitation, and cleanliness across all bakery departments.
• Ensure all processes align with Good Manufacturing Practices (GMP) and Tatte’s internal standards.
• Lead crisis and incident management procedures with calm and clarity.

Drive Business Performance

• Partner with the VP of Bakery Operations on bakery P&L management and strategic planning.
• Monitor capacity and production capabilities to meet future market expansion needs.
• Identify opportunities to reduce structural costs and improve productivity while preserving craft integrity.
  
  Support key initiatives/projects aligned to Tatte’s growth, concept essence, & operational excellence roadmap.

Qualifications

• 8-10 years of experience leading a high-volume bakery or food manufacturing facility.
• 2+ years of culinary experience, preferably in pastry or baking.
• Proven track record managing large teams with empathy, clarity, and accountability.
• Experience implementing Lean, Six Sigma, or TQM systems.
• Strong understanding of OSHA, FDA, EPA, and local health regulations.
• Proficiency in inventory management, scheduling, and production systems.
• Valid driver’s license and acceptable driving record.
• Fluency in other languages (Spanish, French, etc.) a plus.

Working Conditions

• Ability to stand for up to 10 hours per day and lift up to 50 lbs.
• Flexibility to work varied schedules including early mornings, nights, weekends, and holidays.
• Must be available for occasional overnight production shifts (minimum 1 per quarter).

Our Benefits & Perks

• Competitive pay - ranging from $107,000-$142,800 (depending on experience), and bonus potential of up to 15%.
• 401(k) (with a vesting match).
• Health, dental and vision insurance.
• Paid vacation time and paid sick time.
• Free employee assistance program services.
• Free drinks and generously discounted meals.

Tatte is an E-Verify employer.

Seniority level

Director

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Restaurants

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