Director, Growth Marketing

Director Of Growth Marketing What Is Perfect Serve?

Perfect Serve offers best in KLAS assets in three categories: clinical communications, scheduling, and patient engagement solutions. Perfect Serve is featured on this year's Inc 5000 list, which profiles the fastest-growing private companies in America. We have seen an 88% growth rate over the past three years and need strong team members to help us continue to grow!

Perfect Serve's mission is to accelerate speed to care by optimizing provider schedules and dynamically routing messages to the right person at the right time in any care setting; advancing patient care and clinical workflows.

By joining Perfect Serve, you will have the unique opportunity to come alongside us as we further our vision of putting all of these solutions together to provide optimal patient outcomes and faster patient care interventions. By improving speed to care and cross‑continuum communication, we save lives, reduce length of stay, minimize re‑admissions, and bring joy back to caregivers.

We have an incredible portfolio of customers, with new ones recognizing the value of our solutions and joining the Perfect Serve family every day.

We're looking for a Director of Growth Marketing to own and scale demand for Perfect Serve. This role is perfect for someone who loves testing, optimizing, and moving fast. You'll operate at the heart of our high‑volume, short‑cycle GTM motion : driving large numbers of qualified leads, fine‑tuning conversion rates. This is a role where creative strategy meets business acumen. You'll experiment boldly, double down on what works, pause what doesn't, and help shape the playbook for Perfect Serve's next generation of marketing initiatives.

• Lead the demand generation strategy and execution for the company, focusing on high‑velocity lead generation, nurturing, and conversion.
• Drive pipeline growth to exceed company targets, with direct accountability for 40% of total pipeline and 30% of bookings within this business line.
• Build and optimize multi‑channel campaigns paid social, paid search, digital display, email nurture, and interactive content that attract and convert high‑intent buyers.
• Manage budget allocation and pacing across channels to ensure consistent lead flow and cost efficiency.

• Partner with Product and Content Marketing to develop clear, customer‑first storytelling that speaks to the daily challenges of medical practices.
• Position Perfect Serve as the modern alternative to traditional call services, highlighting speed, simplicity, and cost predictability.
• Test creative concepts, messaging angles, and offers frequently; monitor performance and adapt quickly based on results.
• Collaborate with consultants and a paid media agency as the main marketing point of contact, guiding strategy, reviewing performance, and iterating on creative.

• Track and optimize full‑funnel metrics (MQL ? SQL ? Pipeline ? ARR) to ensure strong conversion rates and healthy ROI.
• Partner with Marketing Operations and Sales to ensure smooth handoffs, clean attribution, and accurate reporting.
• Forecast and report on funnel performance, pipeline health, and contribution to company goals.
• Identify bottlenecks in the buyer journey and implement data‑driven experiments to improve efficiency.

• Work hand‑in‑hand with Sales Leadership to align on lead quality, follow‑up cadence, and feedback loops.
• Coordinate with Product Marketing and Customer Success to ensure campaigns reflect real customer insights and outcomes.
• Collaborate with the creative team to continuously evolve our messaging, visuals, and offers.
• Work remotely with true flexibility:
  We've built our workflows around async communication using Slack and Asana.

• 5‑7 years of experience in B2B demand generation, ideally within SaaS, healthcare, or other high‑velocity growth environments.
• Proven success in owning pipeline targets and managing high‑volume, fast‑moving funnels.
• Strong analytical mindset and the ability to translate data into actionable marketing…