Retention Growth Strategist - CRM & Loyalty
Listed on 2026-10-07
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Marketing / Advertising / PR
CRM Systems & Management, Digital Marketing, Marketing Communications, Client Relationship Management
Curlsmith, a brand under Helen of Troy, is seeking a Retention Manager to own the customer retention strategy across email, SMS, loyalty, and subscriptions. You will drive engagement, build 1st‑party data, and optimize touchpoints with data‑driven insights.
You will collaborate with Marketing, Sales, Product, and Customer Service to maximize LTV, reduce churn, and scale automation, reporting on KPI performance and fostering cross‑functional teamwork in a hybrid Boston setting.
This posting is for the Retention Growth Strategist - CRM & Loyalty role at Helen of Troy L P (Texas L P), based in Boston, MA, United States.
For the Retention Growth Strategist - CRM & Loyalty position at Helen of Troy L P (Texas L P), we are reviewing applications now.
Step into the Retention Growth Strategist - CRM & Loyalty role at Helen of Troy L P (Texas L P) in Boston, MA, United States and grow with us.
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