Senior Program Manager

Title:

Senior Program Manager

Reports to:

Vice President, Programs

Date:
October 2026

The Greater Boston Chamber of Commerce is seeking a strategic, creative, and highly organized Senior Program Manager to develop and execute impactful programs that engage Greater Boston's business, civic, and community leaders. This individual will serve as both a content strategist and event producer, leading a portfolio of Chamber events from concept development through execution and evaluation.

The Senior Program Manager will manage a diverse portfolio of programs and special events, including signature series, industry-focused forums, government affairs programming, and partnership events. The ideal candidate is naturally curious, highly collaborative, and passionate about creating meaningful experiences that connect leaders, advance important conversations, and deliver value to members and sponsors.

This role requires a professional who is equally comfortable researching emerging issues, developing compelling event content, identifying, and recruiting speakers, cultivating sponsor relationships, managing budgets, and coordinating event logistics. The successful candidate will thrive in a fast-paced environment, manage multiple priorities simultaneously, and demonstrate exceptional attention to detail and customer service. Workdays will be an ever-changing mix of providing logistical event support, assisting key stakeholders like sponsors, speakers, and members, driving, and managing event registration.

• Develop, plan, and execute a portfolio of Chamber programs, forums, and special events, including those conducted in partnership with external organizations.
• Research emerging business, economic, public policy, workforce, and community trends to identify timely and relevant program topics.
• Develop event concepts, session formats, agendas, and learning objectives that align with Chamber priorities and member interests.
• Identify, recruit, and manage speakers, moderators, and thought leaders from the private, public, nonprofit, and academic sectors.
• Draft event descriptions, speaker briefing materials, moderator guides, talking points, discussion questions, invitations, and post-event summaries.

• Serve as the primary relationship manager for assigned event sponsors, ensuring outstanding communication, sponsor fulfillment, and event experiences.
• Collaborate with membership, development, and leadership teams to identify sponsorship opportunities and support revenue-generation efforts.
• Manage sponsor benefits and deliverables, ensuring commitments are fulfilled accurately and on time.

• Manage all aspects of event planning and execution, including venue selection, vendor management, contract negotiations, registration management, audiovisual coordination, food and beverage selection, and on-site logistics.
• Develop and manage budgets for assigned programs, events, and special initiatives.
• Coordinate registration, billing, and reconciliation of event-related expenses and revenue.
• Maintain detailed project timelines, planning documents, and event records to ensure seamless execution and accountability.
• Partner closely with the Communications and Marketing team to develop promotional strategies that drive attendance and engagement.
• Maintain working knowledge of Chamber systems, procedures, and technologies and recommend process improvements where appropriate.
• Maintain knowledge of local community news, organizations, and professionals to recommend timely programs and speakers.
• Collaborate with other departments and colleagues with a focus on overall member engagement and revenue generation.
• Support Chamber-wide initiatives, signature events, and strategic projects as needed.

• Bachelor's degree or equivalent experience. 3-5 years of experience in event planning and managing multiple stakeholders
• Strong customer service skills with the ability to build and maintain relationships and partnership
• Excellent verbal and written communication skills; strong interpersonal skills
• Strong writing, editing, and content-development skills
• Ability to multi-task, prioritize, and complete projects on time and within budget
• Ability to work both independently and within a team environment
• Ability to work a flexible schedule with some early mornings and late evenings with notice
• Strong business ethics and values
• Entrepreneurial mindset;…