Chief Program Officer

# Chief Program Officer Massachusetts Service Alliance We expand volunteerism and service to make Massachusetts a better place to live.###

Job Description The Massachusetts Service Alliance, established in 1991, champions service and volunteerism across our state. As a nonprofit state service commission, we're committed to enriching community involvement and strengthening the social fabric of Massachusetts. Discover more about our mission and impact at .
** Job Overview
** The Chief Program Officer is a key member of the senior leadership team and plays a crucial role in influencing the strategic direction and operational execution of MSA’s programs. Reporting directly to the Chief Executive Officer, the CPO will lead staff who are dedicated to developing and managing innovative service and volunteer programs that meet the diverse needs of communities across Massachusetts.

This position requires a strategic thinker with a robust background in team leadership and program management, who can effectively support and develop the capacity of MSA’s program staff while ensuring the integration of MSA's values into our programmatic initiatives. The CPO will be instrumental in executing the organization’s strategic direction, enhancing existing programs, and spearheading the development of new partnerships that align with MSA’s stated goals and priorities.

This leadership role requires not only a high level of organizational and analytical skills but also exceptional interpersonal abilities to foster relationships with key stakeholders and lead a dynamic team toward achieving MSA's mission.
** Key Responsibilities
**** Operational Leadership and Team Development
- ** Direct and mentor the leaders of three distinct program teams, fostering a culture of professional growth, accountability, and collaboration.
** Program Development and Oversight
- ** Oversee the planning, implementation, and evaluation of programs, setting high standards in service and volunteerism. Ensure programs are impactful and meet community needs effectively.
** Partnership Development and Stakeholder Engagement
- ** Build and sustain fruitful relationships with key stakeholders, including community leaders, nonprofit partners, and government entities, to bolster our organizational influence and capabilities.
** Strategic Leadership –
** Operationalize MSA’s strategic vision for program initiatives into actionable plans and results, ensuring alignment with our mission and responsiveness to the needs of the community.
** Compliance and Advocacy
- ** Ensure all programmatic activities comply with relevant regulations. Advocate for policies that enhance service and volunteerism, representing MSA in various forums.
** Summary of Essential Functions
** 1. Provide leadership and guidance to three separate program teams to ensure strong team performance.
2. Oversee the design and execution of innovative service programs to ensure efforts are implemented effectively, identify areas for improvement, and assess whether they are having the intended impact.
3. Build, maintain, and enhance relationships with external partners to improve program effectiveness.
4. Provide strategic leadership to operationalize MSA’s strategic vision for all program areas.
5. Support program leaders in ensuring that program activities align with relevant requirements and guidelines.
6. Uphold and promote organizational values in all programmatic and team interactions.
** Qualifications
* ** Bachelor’s degree required;
Master’s degree in a related field preferred.
* A passion for service and volunteerism
* A minimum of 7 years of experience in management roles, specifically involving the direct management and oversight of nonprofit programs, cultivation of strategic partnerships, and leadership of staff teams.
* Proven leadership skills, capable of directing, developing, and inspiring a diverse team.
* Expertise in developing partnerships and effectively communicating organizational goals.
* Willingness to learn about regulatory compliance and engage in public policy advocacy.
* Willingness to travel as needed for statewide and national initiatives.
** What We Offer
*** The salary range…