Community Reentry Program Lead

You care deeply about providing resources to justice-impacted individuals and you have a background building institutional relationships, fulfilling grant deliverables, and managing volunteer-led programming.
You are invested in recovery and wellness and believe in the power of community. You care about helping to reduce stigmas about living sober. If this sounds like you, keep reading.

This role will be based in Suffolk, Essex, or Middlesex County and will support the organization by coordinating programming across multiple facilities within the criminal legal system (CLS), including recruiting, training, and supporting volunteers to lead this programming. The ideal candidate will demonstrate sound judgment, comfort navigating institutional environments, and the ability to manage competing priorities independently. If you’re excited about working in a dynamic and creative environment that promotes personal and professional growth, we want to talk to you!

• Translate grant scopes, deliverables, timelines, and approved budgets into practical implementation workplans for Middlesex, Essex, and Suffolk Counties.
• Coordinate implementation across correctional, reentry, community, and digital settings.
• Track grant milestones, outputs, risks, barriers, and required follow-up.
• Coordinate contractors, volunteers, facilities, and internal Phoenix teams responsible for program delivery.

• Support programming at the Middlesex Jail and House of Correction, Essex County Pre-Release and Reentry Center, Middleton House of Correction, Suffolk County House of Correction, and other approved locations.
• Coordinate security-clearance submissions, facility orientations, program schedules, and substitute coverage.
• Support the development, approval, launch, and monitoring of virtual recovery, wellness, life-skills, and reentry courses.

• Build and maintain working relationships with sheriff’s departments, probation and parole offices, recovery and diversionary courts, community corrections programs, halfway houses, recovery residences, treatment providers, and reentry organizations.
• Strengthen referral pathways connecting individuals engaged before release with Phoenix programming, volunteers, Guides, and community resources after release.
• Coordinate Suffolk County engagement through the Newmarket community center and partner locations throughout Greater Boston.
• Map community resources and maintain relationships with organizations providing housing, employment, treatment, healthcare, and other wraparound services.

• Recruit, onboard, train, support, and retain Phoenix Community Guides and other volunteers, with an emphasis on people with lived experience in recovery and the criminal legal system.
• Coordinate quarterly Phoenix Guide trainings in alignment with Essex and Suffolk grant commitments.
• Coordinate monthly CLS-focused community events in Essex and Suffolk Counties.
• Plan Bridge Events and other welcoming activities that introduce returning community members to Phoenix Guides, community spaces, and programming.
• Support quarterly resource fairs, recovery celebrations, and partner events as required by the applicable grants.

• Support participant onboarding into New Form and the New England Formerly Incarcerated Space.
• Use New Form to connect participants with Phoenix programming, Guides, peer-support opportunities, volunteer opportunities, and community resources.
• Coordinate digital referral pathways with correctional and community partners.
• Monitor available digital engagement data and use findings to inform outreach, programming,…