Emergency Department Nurse Manager

Thank you for your interest in a career at Neighbor Health, formerly East Boston Neighborhood Health Center!

As one of the largest community health centers in the country, Neighbor Health is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.

Whether you’re a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at Neighbor Health is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!

Current Employees of Neighbor Health

Full time

Emergency Department

10 Gove Street – Taylor Building

The Nurse Manager helps ensure compliance with Joint Commission, OSHA/EOC, CMS, Safety/Infection Control, and DPH licensure requirements. The role includes bi-weekly education and training for ED staff, weekly collaboration with IT to resolve issues affecting ED operations and documentation, support for system and workflow updates, and communication of IT changes to staff. In the absence of the ED Administrative Director, the Nurse Manager assumes the Director’s roles and responsibilities.

Provide day-to-day leadership for Emergency Department nursing operations while supporting an efficient, compliant, safe, and patient-centered clinical environment.

The successful candidate will be able to perform the following responsibilities:

• In partnership with the Administrative Director will ensure ED nursing operations comply with applicable regulatory and organizational requirements, including Joint Commission, OSHA/EOC, CMS, Safety/Infection Control, DPH licensure requirements, professional nursing standards, and Neighbor Health policies.
• Collaborate closely with the ED Administrative Director, medical, nursing, operational, and interdisciplinary leadership to support quality, safety, patient experience, departmental goals, and effective Emergency Department operations.
• Partner with the ED Administrative Director to provide biweekly education and training to ED staff, supporting clinical competency, practice updates, regulatory readiness, and staff development.
• Collaborate with the IT Department on a weekly basis to identify, update, and resolve IT issues affecting ED operations and documentation; support system updates, workflow changes, and electronic updates within the ED; communicate IT updates and serve as a liaison between ED staff and IT.
• In the absence of the ED Administrative Director, assume the Director’s roles and responsibilities to ensure continuity of Emergency Department leadership and operations.

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

• Current, unrestricted Massachusetts Registered Nurse license, ACLS, PALS, and BLS certifications.
• Bachelor of Science in Nursing required; master’s degree in nursing, healthcare administration, or a related field preferred.
• At least five years of RN experience, including two to three years of nursing leadership or supervisory experience and relevant experience in emergency nursing, acute care, high‑acuity care, or a comparable clinical setting.
• Emergency Department, emergency nursing, acute care, trauma, critical care, urgent care, or community health center experience preferred.
• Demonstrated Emergency Department nursing competency, including rapid assessment and triage, emergency and crisis response, clinical prioritization, patient…