Property Operations Co-op

Groma is blending real estate and technology to unlock a new real estate asset class while making it easier for everyone – from institutional investors to the residents in our buildings – to participate in ownership. Our property technology platform uses AI to bring new efficiencies to the small unit count multifamily sector, enabling us to efficiently acquire, upgrade, and operate these 2-20 unit multifamily buildings and bring institutional performance to this massive but historically overlooked sector.

Our investor technology platform makes owning these assets accessible to a broad array of investors, with bespoke vehicles available to institutional and family office investors and our flagship vehicle, the blockchain-powered GromaREIT, available to everyone, with a special focus on enabling ownership for the residents in our buildings. Visit  to learn more about us.

We are seeking highly-motivated and organized co-ops to join our property operations team. The Property Operations Co-op will play a crucial role in overseeing the day-to-day operational tasks of our residential real estate portfolio, as well as handle corporate-level administrative responsibilities. This multifaceted role requires a proactive individual with exceptional communication, organizational, and problem-solving skills. The successful candidate will collaborate across various elements of the Property Operations department, including property management, maintenance, construction, and leasing.

Responsibilities include but are not limited to:

Property Management

• Field inbound calls, emails, and resident portal requests and inquiries
• Perform on-site property inspections quarterly and for apartment turnovers
• Perform monthly outstanding balances audit for rent collections
• Perform monthly billing for completed work orders
• Collaborate with maintenance on the scheduling and follow-up of maintenance tasks
• Assist with the move-in and move-out processes

Leasing

• Execute apartment showings for prospective residents
• Coordinate showing requests and third-party real estate agent showings
• Assist with subletting and lease assignment process for current residents
• Assist in reviewing rental applications for prospective renters

Corporate Development

• Assist with the onboarding of new acquisitions to the portfolio
• Assist with the implementation of policies and procedures across the property operations team
• Participate in property operations meetings and projects

• 1+ years of experience in customer service or hospitality positions (experience in the real estate, construction, or property management industries is a plus)
• Strong computer and Excel skills (Google Suite experience preferred)
• Excellent communication and interpersonal skills, must be very comfortable talking on the phone
• Ability to work independently and as part of a team
• Diligent and efficient documentation, task, and schedule management skills

Most individuals looking for a new place to live tend to do so outside normal working hours, and we have created coverage schedules that balance our team members' and our renters' needs. These schedules allow for a 40-hour work week for our team members, with alternating shift times to account for weeknights and weekend coverage. We’ve included a sample schedule below, but more specific details will be provided during the interview process.

Saturday

OFF

11-7

OFF

11-7

Sunday

OFF

11-7

OFF

11-7

Monday

11-7

OFF

11-7

OFF

Tuesday

11-7

OFF

11-7

OFF

11-7

11-7

11-7

11-7

Thursday

11-7

11-7

11-7

11-7

Friday

11-7

11-7

11-7

11-7

At Groma, we’re looking to build something big and are on a very fast growth trajectory. We strive to respect individuals and their needs, while also acknowledging the reality that we have a small team that is trying to…