Supervisor, Food Services

Supervisor, Food Services

Mass General Brigham

Site:
The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not‑for‑profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high‑performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

• Supervises and coordinates the activities of food service personnel involved in preparing and serving meals.
• Coordinates the acquisition of food items and functionally supervises the activities of other employees engaged in similar work.

• Estimates daily and weekly production and inventory food requirements; coordinates inventory needs with menu forecasts.
• Prepares work schedules and assigns personnel to meet production plans.
• Inspects orders to ensure that all foods meet prescribed standards for presentation, temperature, and proper portioning; instructs food service personnel in accepted standards.
• Prepares and/or supervises the preparation of a wide range of dishes for service.
• Maintains food production records, reports, and department files as required.
• May order food items directly from suppliers and evaluate them to determine the best and most cost‑effective sources of specific items.

Education:

High School Diploma or Equivalent required or Associate's Degree;
Nutrition preferred. Can this role accept experience in lieu of a degree? Yes.

Licenses and Credentials:
Servsafe Food Handlers Certification – Servsafe National Restaurant Association preferred.

Experience:

Food Service Experience 2-3 years preferred or Experience in a Supervisory role 1-2 years preferred.

Knowledge, Skills and Abilities:

Knowledge of supplies, equipment, and/or services ordering and inventory control;
Ability to resolve customer complaints and concerns;
Ability to monitor and/or maintain quality control standards;
Ability to plan work schedules and assign duties; ability to provide or arrange for training;
Records maintenance skills;
Ability to supervise and train assigned staff;
Ability to lead and train staff and/or students;
Knowledge of organizational structure, workflow, and operating procedures;
Ability to read, understand, follow, and enforce safety procedures;
Knowledge of maintenance and care of culinary facilities, equipment, supplies, and materials.

• Standing Frequently (34–66%)
• Walking Frequently (34–66%)
• Sitting Occasionally (3–33%)
• Lifting Occasionally (3–33%) 35lbs+ (w/assisted device)
• Carrying Occasionally (3–33%) 35lbs+ (w/assisted device)
• Pushing Occasionally (3–33%)
• Pulling Occasionally (3–33%)
• Climbing Occasionally (3–33%)
• Balancing Frequently (34–66%)
• Stooping Occasionally (3–33%)
• Kneeling Occasionally (3–33%)
• Crouching Occasionally (3–33%)
• Crawling Occasionally (3–33%)
• Reaching Occasionally (3–33%)
• Gross Manipulation (Handling) Frequently (34–66%)
• Fine Manipulation (Fingering) Frequently (34–66%)
• Feeling Constantly (67–100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67–100%)
• Vision - Near Constantly (67–100%)
• Talking Constantly (67–100%)
• Hearing Constantly (67–100%)

Remote Type:
Onsite

Work Location:

55 Fruit Street

Scheduled Weekly

Hours:

40

Employee Type:
Regular

Work Shift:

Day (United States of America)

Pay Range: $27.40 – $39.90 / Hourly

Grade: 6

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications;

however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as…