Coffee Unit Lead

Position: COFFEE UNIT LEAD (FULL TIME)
COFFEE UNIT LEAD

Location:

Capital One Cafe – 711 Boylston Street, Boston, Massachusetts 02116.

Schedule:

Full time; days and hours may vary. Open availability is required.

Requirement:
Prior coffee knowledge required. Willing to train.

Pay Range: $25.00 – $26.00 per hour.

Perks:
Free coffee and tea; opportunities for growth.

Job Summary

Coordinates activities of other food‑service employees. Creates an enjoyable dining experience for customers, staff and visitors.

Essential Duties and Responsibilities

• Provides quality customer service by providing one‑on‑one attention to detail.

• Oversees and participates in the preparation and service of food and beverage items in accordance with company standards for presentation, sanitation, safety and portion control.

• Helps plan menus.

• Ensures timely, efficient meal service; supervises serving of meals.

• Responds to customer complaints in person at the time of the complaint and via email for electronic complaints.

• Trains employees; assigns and coordinates work of employees to promote efficiency and excellence in food and service.

• Determines work procedures, prepares work schedules and expedites work flow.

• Uses proper systems for completion of required daily/weekly/monthly reports such as inventory‑cash reports—production records, payroll and time‑keeping.

• Responsible for proper cash handling as established by the Food Accounting Manual (deposits – petty cash – change funds).

• Orders food and other necessary supplies from approved sources or purveyors.

• Directs and participates in the overall sanitation and safety of the facility and employees in accordance with company standards and government regulations.

• Develops sanitation schedule and ensures food‑service employees adhere to the schedule for cleaning of kitchen and dining area and washing of kitchen utensils and equipment.

• Issues written and oral instructions.

• Helps select and orient employees; oversees staff training in areas of responsibility.

• Performs other duties as assigned.

Benefits

Full‑time and part‑time positions offer the following benefits:
Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program.

Full‑time positions also offer Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Compass Group is an equal opportunity employer. We are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity or any other classification protected by law.

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