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General Manager- Fort Point

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Trillium
Full Time position
Listed on 2026-10-04
Job specializations:
  • Restaurant/Food Service
    Food & Beverage, Restaurant Manager, Catering
Salary/Wage Range or Industry Benchmark: 100000 - 140000 USD Yearly USD 100000.00 140000.00 YEAR
Job Description & How to Apply Below

We are seeking a General Manager with ambition, vision, and entrepreneurial drive to oversee every aspect of the restaurant and retail operations at our Fort Point location.

This is an amazing opportunity to join a rapidly expanding, family-run business at one of our Boston locations and bring your expertise into the world of craft beer & hospitality!

The General Manager oversees and manages all key areas of the front of house operations to provide a positive guest dining experience through sound operations, staff development, while guarding a hospitable culture. This will result in exceeding guests’ expectations while maintaining a successful financial performance and being a best-in-class restaurant & brewery. You are a role model for embodying our company values & policies.

Job Duties & Responsibilities
  • Drive achievement of company objectives in sales & service through the development and execution of an annual restaurant business plan and budget. Evaluate the market and identify areas of opportunity and refinement; explore opportunities to add value to business operations.
  • Meet restaurant financial objectives by working within annual operating and expense budgets (food, beverage, supply, utility and labor). Create and implement appropriate controls in coordination with the Finance and Operations department. Analyze variances and initiate corrective actions.
  • Control day-to-day operations by reviewing relevant reporting and ensuring cash control/security procedures are in place and are being followed.
  • Approve purchases and inventory control by developing and documenting internal standards, creating supply/vendor lists, and negotiating with vendors.
  • Responsible for the fiscal prudence of the culinary program alongside the Executive Chef through recipe adherence, menu pricing, product receiving and utilization, waste, theft and portion control.
  • Work closely with Operations and Marketing teams on traffic driving initiatives, advertising opportunities and community relations programs; analyze the results and track demand/changes
  • Responsible for all financial (invoices, reporting) and personnel/payroll related administrative duties, completed accurately, on time and in accordance with Company policies and procedures.
Staffing
  • Interviewing, hiring, and training managers and hourly employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
  • Ensures proper management of all shifts, which include daily decision-making, staff support, scheduling and planning while upholding standards, product quality and cleanliness.
  • Responsible for the success and development of all managers. Ensuring that each manager understands and is competent in fulfilling their assigned responsibilities.
  • Partner with the Executive Chef to ensure kitchen management and hourly employees are properly trained to execute food at the highest level.
  • Maintain operations by preparing policies and standard operational procedures with keen focus on consistency in service, safety and guest relations.
  • Builds a culture of teamwork and acts as a harmonizing influence through relationships of trust and loyalty. Ensure fluid and passionate team culture in support of consistent execution food and beverage excellence
  • Manages proper communication, sharing of ideas, cooperation, consensus building and problem solving any issue within the restaurant.
  • Collaborate with HR and Director of Food & Beverage on continuous employee training. Focus on creating a positive, productive working environment.
Hospitality
  • Ensuring process and execution for a consistent and positive guest experience from before they enter the building to after the guest leaves while promoting…
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