Food Service General Worker

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The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

• Works under general supervision of a Food Service Supervisor and follows established procedures and job flows.
• Ensure foods are brought to and maintained at proper temperatures.
• Assembles trays for patients.
• Cleans assigned area & equipment after meal service.
• Delivers and retrieves food trucks to patient floors.
• Delivers trays directly to patients when needed.
• Works in the dish room area as needed.
• Checks in daily food and non- food items for tray line and stores them in a sanitary manner.
• Obtains and stocks all items necessary to operate tray line from other areas of the department.
• This position will work and assist in multiple areas such as dishroom, trayline and also truck pusher

• Work assigned workstation along tray line / POD / Assembles utensils, proper containers and plates in appropriate quantity for meal service. Alert appropriate personnel within area if additional products or supplies are needed. Monitors temperatures of food. Alert appropriate personnel to issues such as incorrect temperature, poor appearance of food, unacceptable quality of any kind as far as the food is concerned.
• Breaks down and restocks all workstations when meal service is complete. Washes assigned area of tray line / POD. Stocks all refrigerators, check temperatures of all refrigerators. Report any problems w/equipment or refrigeration to supervisor. Prepares next meal service trays with mats and napkins. May be assigned to breakdown and clean POD refrigerators, tables and condiment containers.

• Delivers food trucks to patient floors as assigned. Assures all food trucks are placed in their galleys and secured. Picks up food tray trucks from patient floors after each meal period. Delivers outpatient/inpatient breakfasts, lunches & dinners (boxes or meals) to Emergency Department, Blood Bank, APS, Ellison 2, etc....as needed.
• Assembles trays for patients, delivers trays directly to patients when needed.

• Rotates all stock according to First In First Out (FIFO) procedures.
• Sweep and mop tray line area and hallway. Remove all accumulated trash to refuse area.
• Handles food, supplies and equipment in a manner that meets federal state, local and The Joint Commission regulations.
• Customer service oriented must be and meet all guidelines of patient rights and patient confidentiality.
• Cleans dishes, pots and equipment in a safe and sanitary manner following department policies and procedures.
• Uses the following equipment: flite-type dish machine, pot and pan machine, cart washer, powered floor cleaner, fryolator fat filter, and general cleaning equipment. Inform supervisor of any malfunctioning equipment.
• Utilizes approved cleaning agents in a safe and sanitary manner.
• Works in the dish room emptying soiled patient tray trucks, rinsing clean stacking dishes, loading and unloading the dish machine and putting clean dishes away in their designated areas.
• Works in all kitchen areas cleaning equipment, floors, walls, refrigerators, etc. in accordance with department standards.
• Disposes of trash into appropriate receptacles in a safe and sanitary manner throughout the production and other designated areas.
• Prepares kitchen areas for monthly pest control inspection.
• Attends meeting and in-services as scheduled.
• Works in all kitchen areas cleaning equipment, floors, and walls.
• Makes deliveries and pick-ups items upon request
• Works in cooperation with other Group Leaders to ensure completion of employee job assignments and the safe operation of equipment.
• Other duties may be assigned based on the demands of the operation

• Must be able to read, speak, write and understand English.
• Must be able to follow basic oral and written directions

8-4:30pm 9:45-6:15pm 1:30-10:00pm Dishroom 6:30-3PM Trayline and Truck Pusher

• Standing Frequently (34-100%)
• Walking Frequently (34-100%)
• Lifting Occasionally (3-33%) 35lbs
• Carrying Occasionally (3-33%) 35lbs
• Pushing Occasionally (3-33%) up to 400lbs
• Pulling…