General Manager - Upscale Japanese Restaurant Concept

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Full Time Boston, MA, US

3 days ago Requisition

Salary Range: $ To $ Annually

The 'Quin House is a multi-award-winning modern private social club in Back Bay that brings together a diverse mix of interesting and interested members of all ages, industries, and backgrounds to forge meaningful connections, expand lives and create a community of impact.

A vibrant, reimagined hospitality venture intended to enrich the lives of those who join, the club is based on the core principles of providing a place in the city that embraces diversity & inclusivity, stimulating experiences in programming, amazing food and beverage, beautiful design, top-notch hospitality and philanthropy.

The ideal candidate is a driven self-starter with an entrepreneurial spirit who is passionate about anything food & beverage, hospitality, people, talent development, teambuilding and people culture champion. They enjoy being part of a dynamic environment and are committed to being a team player. They should have a demonstrated ability to think analytically about the business, have keen financial acumen, excellent people leadership skills, question proposed processes and initiatives, an abundance of creativity, desire to provide highly personalized services, have a critical eye for detail, and have high expectations and standards.

Provides direction and leadership for full-service upscale restaurant. The General Manager is responsible for leading the restaurant and staff in achieving the operational and financial goals, managing the performance, maintaining the facilities in accordance with The ‘Quin House service standards, and ensuring high member satisfaction and exceptional dining experience.

• Provide leadership and instill a culture and work environment based upon respect; providing opportunities for staff to learn, grow and develop their abilities through training of employees and creating a positive, productive working environment
• Manage and coordinate the planning, organizing, training and leadership necessary to achieve stated responsibilities in sales, costs, employee retention, member satisfaction, food & beverage, events, and rooms quality, cleanliness and sanitation
• Implement overall food & beverage strategy that aligns with organizational policies and goals
• Develop and recommend the annual budget, marketing plans and objectives and manage within those approved plans
• Monitor and analyze cost center financial performance and contribution to club’s profitability
• Implement and maintain F&B marketing and other marketing activities and club programming initiatives
• Hire, train, empower, coach and counsel, and performance reviews
• Manage payroll, reports, forecasts, inventory and budget for the restaurant
• Introduce procedures to increase member and employee satisfaction
• Understand all policies, procedures, standards, specifications, guidelines and training programs for The ‘Quin House
• Assume 100% responsibility for the quality of services provided
• Perform purchasing and inventory responsibilities on a daily/weekly basis
• Fill in where needed to ensure guest service standards and efficient operations
• Continually strive to develop the staff in all areas of managerial and professional development
• Oversee and ensure that policies on employee performance appraisals are followed and completed on a timely basis
• Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the club, employees and members
• Assist in creating a dynamic menu…