Sandwich Maker

Title: Sandwich Maker/Salad Maker

Reports To: General Manager/Manager/Shift Supervisor

Department: Operations

FLSA Status: Non-exempt

Position Summary: The Sandwich/Salad Position will be responsible for the execution of legendary, high quality food while ensuring a CLEAN, FAST and FRIENDLY café environment. The Sandwich/Salad position is crossed trained in all FOH positions with the ability to assist any guest’s expectations. If you enjoy making people smile while working with a great team and being part of a Company where it is a great place to work, we want you as a Sandwich/Salad Team Member!

• Listen, respond and resolve all guests’ requests fast.
• Demonstrate “hassle free service” to all guests.
• Be professional in all interactions with guests and team members.
• Work together as a team to achieve efficient operations.
• Knowledge of all Au Bon Pain products.
• Keep work area clean, organized and stocked.
• Prepares coffee specialty drinks such as;
  Cappuccino, Lattes, Espresso and more.
• Prepares made to order sandwiches and salad as the guests requests.
• Assists management expediting on the line to ensure guest satisfaction.
• Ensures that all products meet ABP’s standards of freshness and appearance.
• Responsible for making sure all equipment and ovens are clean.
• Resolves any problems and keeps management informed about issues and problems as they arise.
• Provides on-the-job training for new sandwich makers.
• Performs prep and utility duties as needed/backup when needed.
• Other related responsibilities as assigned.

• Demonstrates excellent communication and “listening” skills.
• Demonstrates a passion for hospitality and a friendly attitude.
• Responds to opportunities with a sense of urgency.
• Ability to maintain a standing position for extended periods of time (up to 6 hours at a time).
• Ability to move around the café to attend to the needs of customers and to maintain the standards of Au Bon Pain.
• Ability to move, lift and handle equipment, supplies and other objects weighing up to 25 pounds.
• Ability to position self to move items weighing up to 25 pounds from floor to shelves and cabinets above and below counter height.
• Ability to read, listen to, and follow directions, communicates with English speaking guests.

• Must be 18 years or older