Assistant Store Manager

The Sales Associate is a keyholder role focused on driving sales through a polished professional selling presentation, demonstrating product knowledge, and developing client relationships.

Responsibilities include but are not limited to:

• Engage with clients to build sales on the sales floor and achieve monthly sales targets.
• Provide highest level of customer service by presenting products to customers, explaining benefits, features, quality, prices, and product care.
• Achieve assigned sales and KPI targets.
• Conduct daily store business reporting and maintain awareness of store performance.
• Actively develop client book adhering to CRM guidelines and outreach.

Operations

• Execute Visual Merchandise directives; ensure that all products are perfectly displayed, efficiently organized, and accurately priced.
• Manage inventory control: preparation of transfers, receiving merchandise, filling client orders, cycle counts.
• Participate in regular training and team meetings regarding product knowledge, customer service, promotions, and visual merchandising.
• Handle keyholding responsibilities: maintain cash handling records, perform daily business reporting, manage opening and closing procedures, and email communication.
• Ensure compliance with health and safety regulations as well as federal, state, and local laws and requirements.
• Adhere to all Wolford standards including Employee Handbook, Employee Dress Code policies, Boutique Operations Manual, and other corporate guidelines.
• Safeguard company property and enforce loss prevention standards.
• Be aware of Black Out Dates:
  February 10th-14th, Black Friday through New Year’s Day annually. Seasonal location blackout periods may vary.
• Enjoy employee benefits such as discount and bi-annual clothing allowance (subject to local tax requirements).
• Potential to earn monthly commission of 3% of individual sales.
• Benefit from health, vision, and dental insurance for qualifying full-time employees.
• Receive 401K contributions after applicable company waiting period.