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Customer Experience Lead - Retail

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Deckers Brands
Full Time position
Listed on 2026-10-06
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Retail & Store Manager, Retail Support, Retail Sales
Salary/Wage Range or Industry Benchmark: 26000 - 37000 USD Yearly USD 26000.00 37000.00 YEAR
Job Description & How to Apply Below

Deckers Brands is seeking a Sales Lead for our UGG stores in a fast-paced retail environment. You will deliver exceptional customer service, greet customers, and communicate our brand and return policy clearly. You will also assist with cash handling, inventory checks, and merchandising while maintaining a welcoming store atmosphere.

You will lead a team, recognize strong performance, and help meet store goals while representing Deckers brands and sustainability initiatives in all interactions.

We are currently recruiting a Customer Experience Lead
- Retail for our team in Boston, MA, United States.

This is a great opportunity to take on the Customer Experience Lead
- Retail role at Deckers Brands.

As a Customer Experience Lead
- Retail, you will play an important part at Deckers Brands in Boston, MA, United States.

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