Tailor

Company Description INDOCHINO is North America's leading made-to-measure apparel retailer, offering custom suits, tuxedos, casual wear, outerwear, and accessories for all genders. Since 2007, the company has focused on making personalized wardrobes accessible, providing an elevated alternative to off-the-rack clothing through a direct-to-consumer model. Customers design their own garments by choosing from hundreds of fabrics and customization options, with pieces crafted to their measurements and delivered within weeks.

INDOCHINO operates over 30 showrooms across North America and supports an immersive multi-channel experience, backed by a global team headquartered in Vancouver, Canada. The company is driven by core values that emphasize customer inspiration, innovation, collaboration, accountability, data-driven decisions, and pride in its products.

Role Description This is a full-time, on-site Tailor role based at INDOCHINO's showroom in Boston, MA. The Tailor is responsible for performing precise alterations on made-to-measure and ready-to-wear garments, ensuring a fit that meets INDOCHINO's standards and customer expectations. Day-to-day work includes measuring clients, pinning and marking garments, sewing by hand and machine, pressing, and finishing pieces for pick-up. The role collaborates closely with showroom staff to review customer preferences, provide fit recommendations, and support fittings and follow-up appointments.

The Tailor also maintains a clean and safe workspace, manages alteration timelines, and upholds quality and brand standards.

Qualifications

• Strong tailoring, alterations, and garment construction skills, including proficiency with hand sewing and industrial sewing machines.
• Experience taking accurate body measurements and performing fittings, with attention to detail in pattern adjustments and fit corrections.
• Knowledge of suiting, formal wear, and general apparel fabrics, including pressing, finishing, and garment care best practices.
• Customer-focused mindset with clear communication skills and a professional, service-oriented approach in a retail environment.
• Ability to manage workflow, meet deadlines, and prioritize tasks in a fast-paced showroom setting.
• Comfort working collaboratively with sales and showroom teams to deliver consistent, high-quality customer experiences.
• Previous experience as a tailor, alterations specialist, or similar role in fashion or menswear/womenswear; suiting experience preferred.
• Ability to stand for extended periods, bend, and work with fine details; capacity to lift and move garments and equipment as needed.
• High school diploma or equivalent; formal tailoring or fashion-related training is an asset.
• Availability to work showroom hours, including weekends and holidays as required.