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Luxury Jewelry Showroom Leader, Customer Experience

Listing for: Brilliant Earth
Full Time position Listed on 2026-11-11
Job specializations:
  • Retail
    Customer Service Rep, Retail Sales, Retail & Store Manager
Salary/Wage Range or Industry Benchmark: 60000 - 65000 USD Yearly USD 60000.00 65000.00 YEAR

Job Description & How to Apply Below

Brilliant Earth in Chestnut Hill, MA seeks a Customer Experience Assistant Manager to lead a Concierge team and drive luxury service. This in-person, full-time role supports sales targets, enhances jewelry customer experiences, and maintains a high-standard showroom in a fast-paced environment.

The ideal candidate brings leadership, CRM experience, and a passion for people development, with a salary target of $60k–$65k and strong growth opportunities within our mission-driven jewelry company.

This role, Luxury Jewelry Showroom Leader, Customer Experience at Brilliant Earth, could be your next opportunity.

Step into the Luxury Jewelry Showroom Leader, Customer Experience role at Brilliant Earth in MA, United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

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