Sales Development Representative

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Hatch is a fast growing startup backed by Y‑Combinator, Bessemer and Next View Ventures. Hatch’s AI CSR platform enables over 1,100 customers to respond in real‑time to customer inquiries and drive revenue efficiently. Hatch is growing fast and hiring across many roles, including the GTM team.

Hatch is the leading AI communications platform for businesses with contact centers. We’re looking to hire a Sales Development Representative to join our growing revenue team. This role is best suited for an outlier. This role is for people who lean into doing the hard work, operate in fast feedback loops and learn on the fly. You have a track record of professional and personal excellence and are committed to building trusting relationships with business owners as well as sales and marketing executives.

In this role, your responsibilities will include engaging with customers using a variety of outbound tactics and leveraging a Go‑To‑Market tech stack. You will also contribute to establishing strategies and best practices within our SDR team.

This role is based at Hatch's sales HQ in Boston, MA and is an in‑person role.

• Work with our sales team to identify, source and book productive conversations with business owners as well as marketing and sales executives.
• Go above and beyond delivering your quota to help your teammates and the company succeed.
• Identify opportunities to learn and advance within the revenue team at Hatch or beyond.

• Previous experience in a customer facing role, ideally as an SDR at a SaaS company.
• Customer‑first sales approach.
• Life‑long learner mindset.
• You thrive while working in a fast‑paced start‑up environment.
• You are driven, persistent, and ambitious.
• Experience with services businesses (selling to or working in!) is a huge plus.

• Competitive salary + uncapped commission.
• Boston office‑based role (4 days per week required).
• Medical, dental, and vision benefits.
• 401(k) plan.
• Flexible PTO.
• Opportunity to grow your product career in a high‑growth, mission‑driven company.

• Shape the future of AI‑driven customer service.
• Build alongside founders and leaders who value speed, ownership, and ambition.
• Solve hard problems that impact real businesses and customers.
• Join a team of builders who care about great engineering, fast execution, and each other.

Entry level

Full‑time

Sales and Business Development

Software Development

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