Sales Operations Analyst

Join Genedata as a Sales Operations Analyst and help accelerate the pace of biopharma research through data‑driven insights and process automation.

$85,000.00 / yr – $ / yr

Position located in Lexington, MA. The analyst reports to the Sales Operations Manager and works closely with Finance, IT, Legal, and Marketing teams.

• Sales Commission Management: Calculate sales commissions and lead initiatives to automate and streamline the commission process.
• Sales Forecast & CRM Data Management: Oversee the accuracy of sales forecasts, collaborate with the sales team for timely updates, and ensure CRM data integrity through regular audits and maintenance.
• Process Compliance: Ensure adherence to sales processes, guaranteeing efficiency and compliance.
• Report & Dashboard Management: Create and update CRM reports and dashboards to provide clear visibility into performance metrics.
• Sales Tools Leadership: Champion sales tools by updating user documentation, conducting training sessions, and providing ongoing user support.
• Support & Assistance: Address inquiries from the sales team and other functions regarding tools and processes.
• Quality Assurance: Test new CRM functionalities before deployment to ensure they meet production standards.

• Educational Background: Degree in Economics, Finance, or a related field.
• Sales Commission Expertise: Minimum of 2 years managing sales commission processes, interpreting compensation plans, and resolving discrepancies.
• Analytical
  
  Skills:
  
  Proficiency with numbers, reports, and sales analytics.
• Operational
  
  Skills:
  
  Strong Microsoft Office skills, especially Excel (pivot tables, formulas), Word, PowerPoint, and Outlook.
• Personal Attributes: Structured, organized, accountable, efficient, proactive, highly communicative, and a strong team player.
• Legally authorized to work in the U.S.

• Familiarity with commission software.
• Experience configuring dashboards in Power
  
  BI.
• Familiarity with Salesforce.
• Background in sales.

Genedata offers a competitive total reward package, including salary, bonus/incentive pay, paid time off, medical/dental/vision insurance, 401(k) eligibility, and other comprehensive benefits.

Genedata is an equal opportunity employer. We celebrate diversity and strive for an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.