Group & Events Sales Manager

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Perk (formerly Travel Perk) is the intelligent platform for travel and spend management. Built to tackle the time‑consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we’re on a mission to power real work, with real impact.

We’re trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we’re tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem. Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel  Perk, we’re driven by our values, like being an owner, delivering a 7‑star experience, and working as one team.

We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you’re excited about having a real impact and shaping how millions of people experience work, we’d love you on the team.

Our dedicated in‑house MICE (meetings, incentives, conferences, and events) team works closely with our customers so their group travel and event needs go off without a hitch by ensuring necessary airfare and hotels are booked to meet each customer’s unique needs. They also negotiate and secure the best rates to save customers time and money. We’re hiring a US‑based Group & Events Sales Manager to serve as primary support for our global customer base, with a focus on our North American customers.

You’ll be responsible for working with customers on small to medium‑size group and MICE requests, while also partnering with Sales and Account Management to highlight the value of the MICE team to customers and sell the add‑on service.

We are looking for people with an interest in travel but more importantly committed to providing a 7‑star customer experience to our amazing customers. We want to grow our current MICE team with brilliant people who are passionate about working in a collaborative environment and who want to make a difference.

• Putting together RFPs for a global portfolio of customers and managing the process from proposal to negotiation terms including site inspections (as relevant and appropriate)
• Working closely with the wider sales organization at Perk to increase client awareness of our new MICE offering by joining discovery calls and aiming to increase the volume of opportunities generated, especially with the AM teams
• Coordinating operational process with the cross‑collaboration of the wider Perk teams as appropriate and based on customer requirements, overseeing set‑up of arrangements
• Dealing with phone calls and email requests/queries from existing and potential new customers in a timely manner
• Providing all Perk customers with suitable options and recommendations of the best way to meet their event or group accommodation requirements
• Proactively maintaining relationships with Perk customers at all times and uncovering future opportunities
• Problem‑solving and anticipating customers’ needs in order to provide the appropriate customer service throughout the entire process
• Processing responses to clients in a timely manner and within the agreed MICE service level agreements
• Acting in accordance with all Company Quality Standards and Procedures
• Actively getting involved in the process operated by the company and making suggestions on possible improvements
• Being part of the global MICE team and actively help and assist colleagues as needed
• Maximizing every opportunity generating additional revenue streams for North America and across all other regions to support achieving overall revenue targets and drive profitability

• Previous sales experience working in a venue…