Sales Professional

Overview

Sales Professional (1141) role at Watches of Switzerland Group PLC

The Sales Professional makes the client’s needs their primary focus. They strive to establish client relationships, listening to clients to anticipate their needs and take personal responsibility for the client’s requests. The Sales Professional is knowledgeable about Company merchandise and remains up to date as new products are introduced, delivering memorable service with a passion for timepieces and/or jewelry, focusing on storytelling and hospitality.

• Confidently present products to clients incorporating storytelling and technical detail while creating a hospitable atmosphere.
• Build, maintain and develop a clientele through use of company CRM platform focusing on relationship building.
• Develop and maintain product knowledge on the brands, collections, and pieces carried in the showroom as well as general industry knowledge.
• Maintain a professional attitude at all times and conduct business with integrity.
• Comply with all Company guidelines, policies and procedures as outlined in all company publications.
• Offer assistance and build effective working relationships with team members.
• Turn clients over to another member of the team as required to best serve the client’s needs.
• Organize merchandise and displays accordingly in order to optimize sales and minimize shrinkage.
• Supports the client experience within showroom hospitality guidelines.
• Independently uses all company systems, hardware and software required in the performance of duties and responsibilities.
• Complete relevant administrative responsibilities and tasks that support the Client Experience.
• Take in and deliver client repairs when required.
• Performs all the duties and responsibilities as assigned by management.

• Education
  High School Diploma
• Experience
  1 year retail sales experience
• Skills and Knowledge
  Excellent storytelling ability;
  Passion for timepieces and/or jewelry;
  Excellent client service and selling skills;
  Excellent interpersonal and communication skills (verbal and written);
  Excellent organizational skills;
  Ability to work as a team;
  Able to multitask in a fast-paced environment;
  Computer literate (MS Office).

• Seniority level
  Entry level
• Employment type
  Full-time
• Job function
  Sales and Business Development
• Industries
  Luxury Goods & Jewelry