Sales Desk Manager - MMSD Annuity Distribution

The Opportunity

The Opportunity

Mass Mutual Strategic Distributors (MMSD) is looking for an experienced and passionate Annuity Sales Desk Director (Internal Wholesale Director of Sales Support) to drive results and outperform our competitors in the Internal Wholesaler market. You should have a strong desire to broaden financial wellness and education to communities throughout the country.

The MMSD Annuity Sales Desk Director leads teams of talented professionals (internal wholesalers and sales support specialists) who work with financial institution distributors (banks, wires, broker-dealers) to offer our Annuity Solutions
- Fixed, Income and Variable Annuities through the financial institution’s financial professionals. You will be recruiting, developing, coaching, and managing teams of internal wholesalers who partner with external wholesalers in achieving and exceeding their territorial sales goals.

We’re growing and our clients deserve the best. MMSD’s annuity strategy is to aggressively grow top line sales by expanding existing and establishing new partnerships with our channel
- Banks, Credit Unions, Wirehouse, National/Regional Broker Dealers, and Independent Broker-Dealers. MMSD is making significant investments in technology, sales, operations, marketing, and product development. Our strategy will be driven by the MMSD Annuity Team to work across the enterprise where we will prioritize a dynamic, agile, and entrepreneurial culture.

As the Sales Desk Director, your responsibilities will include but not be limited to the following:

• Deliver sales through the development and coaching of leaders and teams of internal wholesalers, focusing on sales skills, territory management and strategy development and execution.

• Align internal sales desk activities and plans to the overall MMSD Annuity sales strategy by partnering with National Sales Manager and Head of Key Accounts to grow Variable Annuity sales, defend our Fixed Annuity sales, and improve the advisor experience.

• Establish and monitor KPIs for the internal sales organization and partner closely with the National Sales Manager to analyze overall sales metrics, trends and growth opportunities.

• Develop and own the talent strategy for the internal sales organization, including the recruitment engagement and development of high-performing talent, in partnership with MMSD Annuity leadership team and Human Resources.

• Keep current on the competitive and industry landscape as related to the product line.

• Prioritize improvements for Salesforce, in partnership with Sales Enablement, to drive efficiency of the sales stream and productivity.

• Lead staff in the development and implementation of departmental policies, procedures, and programs.

• Ensure compliance with both company policy and governmental regulations concerning department.

• Partner with MMSD Annuity Distribution Head of Key Accounts to plan and direct campaigns and focus efforts of financial institutions (banks, wires, broker dealers) and financial professionals.

• Partner with MMSD Annuity Learning and Performance Consultant to co-develop and provide training on product features.

• Partner with Marketing to align sales campaigns and activities with internal sales organization.

• Set the direction for managing departmental structure, employee development, training, and planning.

• Lead projects as assigned that will impact the internal sales desk organization and may have wider impact on the MMSD Annuity organization.

• Other duties as assigned.

A successful Sales Desk Leader will possess the following skills and competencies:

• Leadership- drive performance, provide recognition, and achieve revenue results; set the highest possible standards for individual and group performance, lead by example, inspire trust, act with integrity, live the Mass Mutual values, accountable and accepts responsibility for own mistakes and those of the team.

• Work Collaboratively
  - Foster a positive team environment, build, maintain, and grow a sales culture, partner across function and business units, promote an open, diverse exchange of ideas.

• Communication- possess effective communication skills, effective conflict…