Mid-Market Sales Development Representative - Boston

Mid-Market Sales Development Representative – Boston

We’re hiring a Mid-Market Sales Development Representative to fuel our next stage of growth in the US market.

Yuma is building a next-generation orchestration platform that deploys autonomous AI agents dedicated to customer support in e-commerce. We already support 150+ paying merchants and help automate up to 80% of their customer tickets.

$75,000 – $90,000 per year

• Generate new business opportunities through thoughtful, personalized outbound outreach (cold calls, targeted email, Linked In, video, voice notes)
• Conduct deep account research using Apollo, Hub Spot, Linked In, Lusha, Clay, and other modern tools
• Identify and connect with senior decision-makers such as Heads of CX, Heads of Support, COOs, CDOs, and CEOs
• Partner closely with Account Executives to build territory strategy and book high-quality discovery meetings
• Master Yuma’s platform and the CX automation space to speak confidently about real merchant challenges
• Experiment, test, and iterate on outbound tactics to continuously improve performance
• Actively shape and reinvent Yuma’s outbound GTM playbook, bringing new ideas and improving messaging, sequencing, targeting, and channel mix

• 6+ months SDR or BDR experience in an outbound-focused role
• Professional-level English fluency; excellent written and spoken communication
• Strong communication skills; concise, compelling outreach and confident conversations with senior leaders
• SaaS experience or familiarity with modern sales tools such as Apollo, Hub Spot, Clay
• High drive, grit, and a self-starting attitude
• Comfortable operating with autonomy in a fast-paced startup environment
• Coachability; actively seek feedback and implement quickly
• Goal-oriented with a track record of meeting or exceeding activity and meeting-booking metrics
• Positive attitude and team player – bring energy, curiosity, resilience

OTE $75,000 – $90,000 a year (uncapped), + equity

• Fast-growing startup with rapid career advancement
• Small international team with visible impact
• Uncapped variable + equity
• Hybrid work:
  Boston office + remote flexibility
• Close collaboration with founders and sales leadership>
• Culture based on ownership, transparency, and growth mindset

We’d love to meet you. Apply now!