Outside Sales Manager

Join to apply for the Outside Sales Manager role at Quincaillerie Richelieu Ltée/Richelieu Hardware Ltd

Richelieu is a leading North American distributor, importer, and manufacturer of specialty hardware and complementary products. Our products target a wide customer base of kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, door and window, residential and commercial woodworkers, and hardware retailers including renovation superstores. The company offers a broad mix of high‑end products sourced from manufacturers worldwide, with over 144,000 product offerings, 112 locations in North America, and a state‑of‑the‑art field force that serves over 110,000 customers.

Since 1968, Richelieu has embraced core values that guide everything it does:
Customer Focus, Innovation, Performance, Respect/Integrity/Ethics, and Ownership. Our mission is to enable customers to profitably grow their businesses through the design and creation of exceptional kitchens, closets, and storage spaces.

• Lead, coach, and mentor a team of Outside Sales Representatives.
• Join team members on field sales calls with existing and prospective customers, providing positive and constructive feedback.
• Provide ongoing training and development for the sales team, including consultative selling skills, effective business‑building methodologies, and product knowledge.
• Maintain high employee drive, passion, and team morale.
• Hold direct selling responsibility for a set of personal customer accounts.
• Direct and monitor all sales activities for the region, managing budgets and sales targets.
• Manage individual sales representative performance by setting clear expectations and fostering a high‑performance culture.
• Establish and monitor a proper product mix to maximize gross margin.
• Coordinate promotions with the sales and marketing teams.
• Organize and lead regional sales meetings.

• Experience leading an outside sales team within the building materials industry.
• A strong, hands‑on leader and educator.
• Proactive and autonomous, working well as part of a larger team.
• Developed analytical, planning, and monitoring skills.
• Experience in utilizing and promoting a CRM system.
• Ability to lift, push, or carry up to 50 pounds when necessary.

• Competitive market‑based salary plus monthly, quarterly, and annual commissions.
• Monthly car allowance and covered fuel.
• Business expense reimbursement.
• Group insurance program (medical, dental, vision, life, disability, etc.).
• Employee Stock Purchase Plan with employer matching.
• 401(K) with employer matching.
• Company smartphone.
• Paid vacation time, sick days, and holidays.