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Director, Business Development, Sales

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: NLB Services
Full Time position
Listed on 2026-01-11
Job specializations:
  • Sales
    Business Development, Sales Manager
  • Business
    Business Development
Job Description & How to Apply Below

Manager Client Relations

Summary

Job Description:

  • Define and grow topline growth and improve the go-to-market plans, offerings, and value propositions in Med Tech and Health Sciences
  • Drive sales, P&L growth and pipeline across existing relationships and drive revenue growth and hunting for new logos, building and closing active pipeline on a quarter-on-quarter basis
  • Build strong internal relationships with IOA Commercial/Offshore Delivery Heads, Clients Market Commercial & Delivery Unit leadership, and other core leaders.

Key Accountabilities

  • Closing Sales - The main responsibility and focus of the role will be the growth of our IOA business within NA, specifically, win new deals in customer account per pre agreed targets.
  • Sales Plan Creation - A critical early task will be developing and executing a quota growth plan for selected lines of business.
  • Pipeline Management - Among the critical tasks likely to be featured in the sales plans, are developing the opportunity pipeline, qualifying high priority deals and winning new business in line with agreed targets.
  • Demand Generation - To work with IOA and Life Sciences Commercial team to identify prospects, create marketing plans and take responsibility to engage new clients in conversation
  • Proposal Development - Understand customer needs and translate them into winning proposals for Client and its customer in partnership with the presales and solution teams
  • Deal Shaping / Pricing Development - Develop creative deal shapes, commercial structures, and pricing proposals as part of a winning sales pursuit. Works closely with the business unit, Commercial Director, Bid Directors, and regional FP&A teams
  • Market Intelligence - Provide competitive intelligence associated with market pricing and specific competitor strengths, weaknesses, tactics, etc.
  • C-Level Client Relationship Building - Build relationships across CXO levels in client organizations and developing executive level relationships.
  • Regular Third-Party Intermediary Interaction - Participate in industry 3rd party seminars, meetings, analyst forums, Client capability presentations, etc. to develop deeper industry connects in relation to our clients and key local IOA intermediaries.

Requirements

  • Life Sciences, Med Tech, Health Science, or consulting experience is required.
  • Consistent record of growing business successfully over the years through strong client relationships and a deep understanding of the LS/Med Tech industry specifically Medical Device
  • Demonstrated ability of building sales and account management teams.
  • Deep understanding of IOA/BPO/LS and able to engage C-level executives in detailed LS deals, solution, transition, and transformation shaping discussions.
  • Significant international experience required including being conversant in global service delivery models – both shared services and BPS.
  • Well- developed “rolodex” as well as the demonstrated ability to create strategic partnerships with large and complex organizations.
  • Ability to operate in a fast-paced entrepreneurial and highly matrixed organization.
  • Validated ability to guide, influence and develop a wide range of professionals.
  • Strong problem solving and analytical skills and the ability to “roll up your sleeves” and work with a client to create timely solutions and resolutions.

Qualifications

  • MS or MBA degree preferred.
  • Professional Contacts - Existing strong relationships with third party advisors, industry analyst, and potential C-level buyers.
  • Matrixed Organization
    - Experience working in a highly matrixed organization is preferred.
Seniority level

Executive

Employment type

Full-time

Job function

Sales, Business Development, and Health Care Provider

Industries

Pharmaceutical Manufacturing, Medical Equipment Manufacturing, and Medical Practices

Boston, MA $-$

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