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Strategic SaaS Account Manager for AI

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Pager
Full Time position
Listed on 2026-10-06
Job specializations:
  • Sales
    SaaS Sales, Account Manager, Customer Success Management
Salary/Wage Range or Industry Benchmark: 105000 - 127000 USD Yearly USD 105000.00 127000.00 YEAR
Job Description & How to Apply Below
Position: Strategic SaaS Account Manager for AI Growth

Pager Duty is seeking an Account Manager to serve a portfolio of SaaS customers, driving adoption, renewals, and strategic expansion. You will partner with Legal, Sales Ops, and Renewals teams, using health metrics and usage data to mitigate churn and maximize value.

The role requires 7+ years in customer-facing roles, Salesforce/Gainsight/Tableau/Looker experience, and a Bachelor’s degree or equivalent. This hybrid position offers a salary with potential bonuses and equity.

The Strategic SaaS Account Manager for AI Growth position in the Sales field is open for applications.

The position is based in Boston, MA, United States.

This opportunity is part of our work in Sales.

The advertised compensation is 105..

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

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