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Senior CSM: AI-Powered, Multi-Account

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Neara
Full Time position
Listed on 2026-10-07
Job specializations:
  • Sales
    Customer Success Management, Account Manager
Salary/Wage Range or Industry Benchmark: 160000 - 195000 USD Yearly USD 160000.00 195000.00 YEAR
Job Description & How to Apply Below
Position: Senior CSM: AI-Powered, Multi-Account Growth

Robin is currently hiring a Senior Customer Success Manager to own the full lifecycle for our largest, most complex customers, from onboarding through renewal and expansion. You will partner across product, support, and sales to ensure customers realize value quickly and become advocates.

In a lean, fast-moving environment, you’ll manage multi-stakeholder accounts, lead executive reviews, and drive adoption with data-driven conversations.

We would love to welcome a new Senior CSM: AI-Powered, Multi-Account Growth to our team in Boston, MA, United States.

This opportunity is part of our work in Sales.

The advertised compensation is 160..

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Senior CSM: AI-Powered, Multi-Account Growth role in the description above.

Position Requirements
10+ Years work experience
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