Sales Development Representative

Location: Boston, MA

Department: SALES

Invoice Cloud is a fast-growing fintech leader recognized with 20 major awards in 2025, including USA TODAY and Boston Globe Top Workplaces, multiple SaaS Awards wins for Best Solution for Finance and Fin Tech, and national customer service honors from Stevie and the Business Intelligence Group. Judges also highlighted our mission to reduce digital exclusion and restore simplicity and dignity to how people pay for essential services, as well as our leadership in AI maturity and responsible innovation.

It’s an award-winning, purpose-driven environment where top talent thrives. To learn more,

The Sales Development Representative plays a key role in helping

Invoice

Cloudgrow. In this role,you’ll prospect, qualify, and createnew sales opportunities by connecting with potential customers and buildingpipelinefor the Sales team. Reporting to the SDR Manager,you’lluse a mix of inbound and outbound outreach, account-based strategies, and consistent follow-up to start meaningful conversations.

* This role is onsite in our Seaport Boston, MA office 4x per week *

As the first point of contact,you’llhelp shape how prospects experience

Invoice

Cloud—learning how to communicate value, build interest, and position our platform as a trusted solution for payments and digital transformation. This role is designed for early-career sellers who wantreal experience, strong coaching, and a clear path to becoming an Account Executive and beyond

At Invoice Cloud, success is anchored in our core competencies. These competencies guide how every employee delivers impact across their role.

• Researchesandengagesprospective customers with a genuine interest in understanding their business challenges.
• Communicates Invoice Cloud ’svalue clearly and confidently during calls, emails, and Linked In outreach.
• Represents Invoice Cloud ’svalues and culture in every interaction, creating a strong first impression with prospects.
• Builds rapport quickly, navigates gatekeepers effectively, and keeps conversations focused on customer needs.

• Generates pipeline through consistent inbound and outbound prospecting, including cold calling and outbound campaigns.
• Executes account-based outreach strategies in partnership with Sales and Marketing.
• Maintains a healthy pipeline through persistent follow-up and discovery.
• Meets or exceeds weekly and monthlyactivityand meeting goals.
• Tracks andreviewsactivity and performance metrics to continuously improve results.

• Owns daily prospecting activity, follow-up, and opportunity tracking with discipline and accountability.
• Keeps Salesforce updated withaccurateactivity and progress to ensure strong handoff and follow-through.
• Partners closely with Account Executives to seamlessly transition qualified opportunities.
• Applies coaching and feedback quickly to improve skills, messaging, and effectiveness

• Minimum 6 months of professional experience in sales, business development, or a customer-facing role
• Hands-on experience or strong interest in cold calling and outbound prospecting
• Comfort engaging prospects through phone, email, and Linked In at high volume
• Ability to understand basic customer challenges and explain how Invoice
  
  Cloudcan help
• Experience working toward goals, quotas, or performance targets
• Strong time management and organizational skills
• Ability tooperatein a fast-paced, high-growth SaaS environment
• Coachable, motivated, and eager to build a career in software sales

We offer a competitive benefits program including:

• Medical, dental, vision, life & disability insurance
• 401(k) plan with company match
• Flexible Time Off (FTO), wellbeing days, paid holidays, and summer…