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Program Director - Retirement Solutions

Job in Boston, Suffolk County, Massachusetts, 02108, USA
Listing for: Nationwide
Full Time position
Listed on 2026-10-16
Job specializations:
  • Sales
    Client Relationship Management, Business Development, Account Manager
Job Description & How to Apply Below
Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

This Program Director will lead a team of Retirement Specialists covering the Northeast territory predominately in the states of New Jersey, Massachusetts, and Pennsylvania (minus Philadelphia) for our Government/Public sector team. Living in the territory is strongly preferred. This is an H.SD140 band role. #LI-COLEJob Description Summary At the heart of our work with retirement plans for high-profile organizations is the desire to help individuals retire successfully.

Multiple decision-makers are engaged in plan selection, enhancements and retention, requiring teamwork, critical thinking and superior relationship management on various levels. If you can collaborate, connect and communicate to build, grow and retain important and productive business relationships, we want to know more about you!

As a Program Director, you'll be responsible for retaining plans, expanding Nationwide product and services within plans and acquiring new cases. You will implement marketing plans to reach participants of entities and proactively drive strategic relationships with plan sponsors. You'll lead team of Retirement Specialists and be accountable for the sales results within your territory.

Job Description

Key Responsibilities:

Leverages a strategic account management approach to manage, expand and retain relationships with assigned cases including introduction and sale of value-added products/services.

Identifies new prospective cases and leverages a consultative sales process (delete takes actions) to acquire new cases within territory.

Leads sales performance and drives continuous improvement across a remote team through coaching and constructive feedback to improve consultative sales and strategic account management skills across the team to influence retention and growth objectives.  Monitors territory and team progress towards meeting monthly, quarterly and annual goals and works with team to continually look for opportunities to increase production results based on client needs and opportunity.  

Develops succession plans for territory and serves in territory during periods of turnover and expansion.

Implements proactive relationship management strategies for entities in territory, including assessing opportunities to enhance retention and growth of the plan including:  preparation and presentation of annual plan review with detailed reports on overall program, new ideas to advance plan goals, investment option analysis, demographics, etc. for all plans.

Identifies, understands and effectively leads relationships within territory.

Develops and implements annual marketing plan for assigned territory balancing client needs and nationwide objectives.

Attends all relevant client board meetings, functions, conferences and networking opportunities to effectively manage relationships with key partners.

Partners with corporate team to improve communication, responsiveness and overall experience and teamwork on behalf of customer.

Identifies decision makers and interacts effectively at all levels of management within case.

May perform other responsibilities as assigned.

Reporting Relationships:
Reports to Leader and manages team of retirement plan professionals. Typical Skills and Experiences:

Education:

Undergraduate degree in related…
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