Senior Solutions Engineer- Confluent

At IBM Global Sales, we bring together innovation, collaboration, and expertise to help clients solve their most complex business challenges. Working across industries and geographies, you'll partner with colleagues, clients, and partners to co-create solutions that drive digital transformation and lasting impact.

Success in Global Sales is built on curiosity, empathy, and collaboration. You'll connect technical understanding with strong people skills, building trusted relationships and shaping solutions that improve business and society. With world-class onboarding, continuous learning, and a supportive culture, IBM offers the tools and opportunities to grow your career. Join us and be part of a global team that's passionate about driving innovation and making a difference.

Solutions Engineers at Confluent play a critical role across the customer journey. They help customers evaluate the platform, design the right technical approach, prove value quickly, and build confidence in adopting data streaming patterns that solve meaningful business problems. This role sits at the intersection of technical depth, customer discovery, solution design, and business value articulation.

In this role, you will partner closely with Account Executives and cross-functional teams to uncover stated and unstated customer needs, shape strong technical strategies, and guide customers toward successful adoption of Confluent. You will be expected to lead technical discovery, own the technical win, and build trusted relationships with technical and business stakeholders.

Solutions Engineers at Confluent play a critical role across the customer journey. They help customers evaluate the platform, design the right technical approach, prove value quickly, and build confidence in adopting data streaming patterns that solve meaningful business problems. This role sits at the intersection of technical depth, customer discovery, solution design, and business value articulation.

In this role, you will partner closely with Account Executives and cross-functional teams to uncover stated and unstated customer needs, shape strong technical strategies, and guide customers toward successful adoption of Confluent. You will be expected to lead technical discovery, own the technical win, and build trusted relationships with technical and business stakeholders.

• Lead technical discovery with prospects and customers to uncover business drivers, technical requirements, risks, and success criteria.
• Design and present solution architectures that clearly connect Confluent capabilities to customer outcomes, technical constraints, and long‑term platform strategy.
• Own and drive technical evaluations, proofs of concept, and proof of value activities from initial scope through technical win.
• Run workshops, white boarding sessions, and architecture discussions with developers, architects, platform teams, and business stakeholders.
• Help customers adopt best practices for data streaming, cloud, hybrid, and event‑driven architectures as they move from individual projects toward broader platform adoption.
• Partner with Product, Engineering, Support, Professional Services, and Customer Success to remove blockers, shape solutions, and improve customer outcomes.
• Contribute to account strategy with Account Executives by helping qualify opportunities, build champions, and strengthen the technical and business case for change.
• Create reusable assets such as demos, presentations, reference architectures, discovery patterns, or enablement material that scale beyond a single account.
• Mentor other Solutions Engineers by sharing best practices, giving constructive feedback, and helping lift the technical quality of the…