Labs Study Coordinator; Temporary

At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers its members to perform at a higher level through a deeper understanding of their bodies and daily lives. WHOOP Labs is the research and hardware validation arm of WHOOP. Our work focuses on conducting human trials to validate next‑gen features and technology.

As a WHOOP Labs Study Coordinator, you will join the WHOOP Labs team to execute data collections for a range of research studies for algorithm training and design testing. Your efforts will support the organization as we continue to develop a best in class experience and lead the wearables industry.

Candidates must be prepared to work in person at WHOOP Labs in Boston, MA 5 days each week.

• Work collaboratively with other research coordinators to execute testing protocols
• Provide coaching and guidance to participants during exercise protocols, balancing data integrity, research best practices, and participant experience
• Create a supportive and welcome environment for participants engaging in a range of research tasks, from exercises to device interactions
• Manage the use and upkeep of data collection equipment and prototype devices
• Report research progress regularly and highlight data quality issues or other bugs to relevant technical teams
• Own daily lab management tasks required for data collections to be possible, such as laundry, equipment cleaning, and material organization
• Serve as an ambassador for the WHOOP Labs and WHOOP brand

• Bachelor's Degree in human physiology, biomedical engineering, exercise physiology, or similar
• Strong technological background and working knowledge of data management systems including the Google Suite
• Strong interpersonal communication skills with a savvy for working as part of a highly collaborative, fast‑paced team
• Prior experience in customer service or other public‑facing roles a plus
• Strong attention to detail
• Professional, timely, organized

• Candidates must be prepared to work in person at WHOOP Labs in Boston, MA 5 days each week.

Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.

WHOOP is an Equal Opportunity Employer and participates in E‑verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.