Security Officer II, Part-Time; weekdays and weekends

Overview

The Museum of Fine Arts, Boston is seeking Security Officers to join their team to assist in protecting the Museum’s collections and creating an inclusive visitor experience where all visitors are welcome and feel that they belong.

As one of the world’s renowned art museums, the MFA boasts a collection that spans nearly all cultures and time periods and offers concerts, films, and lectures while serving as a community and educational resource for schools and families.

• Provide superior customer service to visitors, staff and volunteers throughout the Museum
• Perform routine patrols of assigned areas, including galleries, exterior doors, laboratories, secure areas, and other museum facilities
• Assist with crowd control management during highly attended exhibitions and events
• Maintain regular communication with the Command Center, report security concerns, safety hazards, or unusual incidents, and ensure compliance with security protocols
• Utilize strong verbal and written communication, keen observational abilities to identify potential security risks, and the capacity to handle high-stress situations
• Work independently with minimal supervision and demonstrate sound judgment in resolving conflicts
• Familiarity with security equipment and basic computer skills; maintain confidentiality

• Strong customer service and interpersonal skills; ability to clearly communicate with Museum staff and visitors
• Flexibility to work outside of the regular schedule to support special Museum programming and other security coverage needs
• Physical stamina for extended walking and standing; ability to navigate multiple floors, stairs, and varying climate conditions
• Basic computer user skills and some familiarity with security equipment
• Multilingual skills and security experience are a plus

Part-Time, 24 hours per week:
Wednesday 9:00am–5:40pm;
Thursday/Friday 3:20pm–12:00am (midnight).

Part-Time, 16 hours per week:
Saturday & Sunday 3:20pm–12:00am (midnight).

Starting wage: $21.33 per hour (not including shift differential for other shifts).

Medical and Dental Insurance (Full-Time); MBTA discount;
Museum discounts including free admission for you and guests; free continuing education courses at SMFA at Tufts University for eligible employees; wellness programs; health and fitness discounts; pet insurance; comprehensive EAP; credit union; vision insurance; vacation, holiday, and sick time;
Health and Dependent Care Flexible Spending Account; participation in the Museum’s 403b matching retirement plan among others. This position is a member of the MFA Independent Security Union.

The MFA is an equal opportunity employer. The community and audience we serve is diverse, and the MFA does not discriminate against individuals in hiring, employment or promotion on the basis of race, religion, color, sex/gender, gender identity and gender expression, age, marital status, national origin, sexual orientation, citizenship, handicap or disability, veteran or military status, political belief, pregnancy, genetic information or any other characteristic protected by law.

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