Security Officer

Job Summary

Provides a safe and secure environment for hospital patients, visitors, and employees by enforcing hospital security regulations and continuously monitoring assigned areas for potential safety hazards. Investigates complaints or potential criminal conduct; assists in restraining patients as necessary; provides protective services and may arrest criminal suspects under State Special Police authority.

• Patrol assigned areas with particular attention to locations where security problems have occurred.
• Identify unsafe conditions and improperly secured property to prevent theft, injuries, or damage.
• Maintain strict confidentiality at all times.
• Investigate thefts, shortages, and other complaints involving potential criminal misconduct; notify law‑enforcement agencies and detain suspicious individuals as appropriate; make arrests when authorized.
• Prepare and submit accurate written reports and maintain incident logs; keep supervisor informed.
• Maintain accountability for valuables/property and evidence; ensure safekeeping and proper documentation.
• Operate integrated security systems and dispatch personnel via radio.
• Assist with workplace and domestic victim support; respond to medical emergencies and restrain patients when authorized.
• Support departmental committees, task forces, and teams as needed.

• Bachelor’s Degree in Criminal Justice or related field (preferred).
• No substitution of experience for a degree.
• Class D Passenger Vehicle Driver’s License.
• BLS Certification (preferred).
• Optional certifications: CHSO, CHSS (preferred).
• Experience in hospital security, police, emergency medical services, or customer service (3–5 years preferred).
• Strong interpersonal communication and customer‑service skills; ability to de‑escalate and manage aggression.
• Effective independent and team‑oriented work; multitasking capability.
• Strong problem‑solving, critical‑thinking, and analytical skills.
• Good judgment, prioritizing, and creative resolution of issues.
• Intermediate computer skills: typing and database software.

Standing Frequently (34-66%), Walking Frequently (34-66%), Sitting Occasionally (3‑33%), Lifting Frequently (34-66%) 35 lbs+ (w/assisted device), Carrying Frequently (34-66%) 20‑35 lbs, Pushing Occasionally (3‑33%), Pulling Occasionally (3‑33%), Climbing Rarely (