Security Officer - Evening

Overview

Security Officer – Evening (3pm‑11pm) at Brigham and Women’s Hospital, 10 Vining Street, Boston, MA. 40‑hour shift per week, full‑time, hybrid (in‑person evenings and at the office).

• Provide protection to people and property through patrol, investigation, monitoring alarms and surveillance cameras.
• Patrol buildings and grounds, identify unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages.
• Provide customer service by interacting with patients, visitors and staff in a professional, friendly and helpful manner.
• Respond to emergencies and provide a high level of emergency response.
• Conduct preliminary investigations into thefts, shortages and other complaints involving potential misconduct.
• Provide escorts for staff, visitors and patients as requested.
• Execute patient restraints and detain individuals suspected of criminal conduct, when required.
• Maintain accountability for valuables/property and other forms of evidence.
• Assist motorists with jump starts and lockouts.
• Prepare and submit written reports in a complete and accurate manner and log all incidents.
• Perform additional duties as assigned.
• May be assigned to special duties such as Bike Patrol and/or Community Liaison Officer.
• May be assigned to an off‑site location, including administrative buildings, ambulatory care centers, and/or community based health clinics.
• May be required to work other shifts and/or locations when necessary.

• Minimum of a high school diploma required. Associate’s or Bachelor’s degree in criminal justice or related field preferred.
• 1‑3 years of security or related experience preferred.
• Valid driver’s license from the state of residence.
• Pass an initial and annual criminal background check.
• Maintain certifications: CPR/AED/First Aid, Narcan (Naloxone) Training, AVADE/HDTS De‑Escalation Training, IAHSS Basic Officer Certification (within first 90 days).
• Preferred: licensed as a Special State Police Officer under Massachusetts General Laws Chapter 22, Section 63.
• Strong customer service, communication, risk analysis, and organizational skills.
• Ability to read, write and speak English fluently; additional language skills preferred.
• Capacity to use office equipment, including computer software and database applications.

• Exemplary customer service and communication skills; able to handle complex interpersonal situations and crisis management scenarios.
• Strong risk analysis, organizational, and evidence gathering abilities.
• Reliable, flexible, and capable of working a physically demanding schedule.
• Preparation of clear, concise reports and routine correspondence.
• Proficiency with computer applications and data entry.
• Fluency in English; additional languages preferred.

Physically must be able to lift 50 pounds, stand/walk for a minimum of 8 hours, run to an emergency within the hospital and campuses, and use appropriate force to arrest or restrain individuals. Functional assessment within the first 90 days: 3 Minute Step Test, Stretcher Carry, Pull and Drag, Balance Walk, Stair Climb.

Pay Range: $22.88 – $32.72 per hour in cash base rate.

Shift: Evening 3pm‑11pm, 40 hours per week.

Location:

Hybrid; onsite evenings at Brigham & Women’s Hospital, office at 10 Vining Street.

Comprehensive benefits including health, dental, vision, retirement plans, paid time off, and opportunities for career advancement within Mass General Brigham.

The Brigham and Women’s Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. Reasonable accommodations are provided for individuals with disabilities. For more information, contact Human Resources at 857‑282‑7642.