Security Officer Part Time

Join to apply for the Security Officer Part Time role at Mass General Brigham

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not‑for‑profit, we support patient care, research, teaching, and community service, striving to provide exceptional care.

Fridays and Saturdays 11 pm – 11 am

Provides a safe and secure environment for hospital patients, visitors, and employees by enforcing security regulations and continuously monitoring for potential safety hazards. Investigates complaints, restrains patients as necessary, and provides protective services. May arrest criminal suspects under the authority of a State Special Police license.

• Patrol assigned areas with attention to locations with previous security incidents.
• Identify unsafe conditions and improperly secured areas to prevent theft and injuries.
• Maintain strict confidentiality standards.
• Investigate thefts, shortages, and other complaints; notify law‑enforcement; detain suspicious individuals; arrest when authorized.
• Prepare and submit accurate written reports; keep log of all incidents; inform supervisor.
• Account for valuables/property and maintain documentation.
• Serve as dispatcher using integrated security systems; radio dispatch personnel; document incidents.
• Assist workplace and domestic victims; respond to medical emergencies; restrain patients; protect dignitaries; control pedestrian and vehicular traffic.
• Volunteer in departmental committees, task forces, and teams.

Bachelor's Degree in Criminal Justice preferred. Experience in lieu of a degree is not accepted.

Class D Passenger Vehicle Driver’s License (State)

3–5 years of experience in hospital security, police, emergency medical services, or customer service preferred.

• Strong interpersonal communication and customer‑service skills.
• Ability to de‑escalate anxious or stressed individuals and manage aggression.
• Work independently and in teams; multitask.
• Strong problem‑solving, critical and analytical thinking, judgment, and creative resolution skills.
• Customer‑service orientation: energetic, concerned, empathetic, positive, collaborative, and flexible.
• Diplomacy, active listening, and articulate communication.
• Understanding of community policing, risk analysis, and crime‑prevention concepts.
• Strong writing skills for documentation.
• Intermediate computer skills: typing and database software use.

• Remote Type:
  On‑site
• Work Location:
  
  243‑245 Charles Street
• Scheduled Weekly
  
  Hours:
  
  24
• Employee Type:
  Regular
• Work Shift:
  
  Night (United States)
• Pay Range: $22.88 – $32.72 per hour
• Grade: 5

Massachusetts Eye and Ear Infirmary is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and other status protected under law. Reasonable accommodations will be provided for individuals with disabilities. For assistance, contact Human Resources at .