Director, Corporate Security and Business Continuity - Boston, MA

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The Director, Corporate Security & Business Continuity leverages a strategic approach to threat management, physical plant security technology, providing consistent, scalable solutions that meet Corporate Security standards and the needs of the business for Optum Massachusetts. The position will be responsible for developing, implementing and managing comprehensive programs to ensure the safety and security of the workplace and the continuity of the business operations.

The Director, Corporate Security & Business Continuity must be able to demonstrate their ability to leverage relationships, data, technology, and automation to deliver success. This position will be the Business Continuity Lead for Optum Massachusetts. Functions of this role include updating the Business Continuity Plan (BCP), Execution of the BCP during an emergency event and possess the authority to leverage resources within the organization during an event.

• Working with the East Regional Security team, plans, develops and executes the Optum Massachusetts security strategy
• Acts as the primary point of contact for all security and safety matters across Optum MA
• Supports the delivery of security solutions that meet the needs of the business through engagement with leaders and subject matter experts
• Provide direct support to Optum MA leaders to include:
• Maintaining a centralized security database for all employees
• Managing intrusion alarm schedules, emergency contacts and user codes using several cloud-based platforms
• Troubleshooting activated intrusion alarms at all practice sites
• Coordinating service and maintenance of electronic access control and intrusion alarm systems
• Coordinating installation, additions, upgrades and decommissioning of systems
• Coordinating security preventative maintenance for electronic access control systems, and intrusion alarm systems
• Contacting service vendors as necessary and follows work to completion/
• Maintaining inventory of systems and equipment by location
• Following all Security and Emergency response policies and procedures and contributes to policy/procedure updates of such policies when requested
• Responsible for planning, implementing, and overseeing workplace and safety initiatives to be compliant with Optum/UHG security policies and standards
• Advises and educates Optum Massachusetts employees on various safety related topics
• Collaborates with other departments to conduct regular risk assessments and audits to identify potential hazards and vulnerabilities and responsible for planning and implementing improvements
• Leverages relationship with HR to achieve optimal outcomes in employee relations matters
• Collaborates with team members on budgeting and allocating funds for workplace and safety initiatives
• Effectively plans for and implements physical security enhancements and other workplace security projects and initiatives
• Delivers effective security solutions that meet the needs of the business not limited to:
• Security awareness and training
• Security system details or changes
• Badge creation and access
• Security incident reporting, root cause analysis and performance metric analysis
• Partners with business leadership to understand business operations and objectives, socializes Workplace Security Programs, and ensures business leaders are informed of Corporate Security resources, expertise, and guidance
• Provides business leadership with security incident reporting metrics and actionable data and develops an understanding of business leadership perspective related to security opportunities
• Facilitates the delivery of security solutions that meet the needs of the business through alignment with business leadership, engagement with Corporate Security program leads and subject matter experts
• Provides business leadership with interpretation of capital and operating expense impact related to onsite physical security enhancements, security awareness, and proactive security training
• Provides quality assurance of security programs through maintaining solid business leadership relationships, continuing to seek business perspectives, providing routine reporting of security incidents, identifying material trends, and introducing…