Installation Technician - Boston, MA

Location

Boston, MA

Full time

Remote

Operations

• $62.4K
  • Offers Equity

Where you fall within the compensation range is based on how you demonstrate the attributes and competencies required for the role. We mostly reserve the upper half of our compensation bands for internal growth. During your call with one of our recruiters, they can further clarify the salary range and our total compensation.

Flock Safety is looking for an Installation Technician to join our Field Operations team. Our team is comprised of individuals who are results-driven, detail-oriented and combine a great work ethic with critical thinking to install products that delight our customers. Our technicians are the face of our company and interact frequently with a variety of our customers while out in the field.

Job Responsibilities:

• Install poles of varying lengths per install specifications. Requires digging a minimum of 8” x 36” holes.

• Mount solar panels on poles and attach external batteries to solar panels

• Affix license-plate reading cameras with PTZ (Pan, Tilt, Zoom) technology to poles

• Work on both public and private roads, working often on equipment 10-12’ high.

• Regularly work with a bucket truck and/or ladder to work on equipment up to 30 feet high.

• Repair minor breaks in underground irrigation or private wiring

• Provide installation pictures via the Flock field app on a mobile device

• Perform administrative tasks such as inventory management and receiving product shipments

• Perform work in safe and professional manner

• Meet with customers to discuss installation options and perform site surveys

• Interpret traffic control plan and permit drawings to identify the proper installation location for a Flock device

• This role requires frequent/continuous bending, digging, reaching, climbing, squatting, sitting, standing, walking, driving, and independently lifting up to 50 lbs.

• Prior experience with field work is a plus: construction, security systems, low voltage wiring, or similar.

• Prior knowledge of operating a bucket truck on occasion.

• Comfortable driving a work van(Ford Transit) and occasionally a 1 ton pickup truck(Ram 3500) or towing a small trailer.

• Prior use of power tools, motor vehicles and heavy equipment

• Must be comfortable working on ladders at high heights

• Handyman-like experience, whether personally or professionally.

• Good time-management, organization and communication skills

• Desire to work outdoors and comfortable working in all weather conditions and outdoor elements

• General knowledge for all things tech, and the ability/desire to learn and work with new software/tools.

• Basic knowledge of computer skills, Office Suite, Google Suite and email

• Must be at least 21 years of age to rent a vehicle and meet company vehicle insurance requirements.

Required Availability:

M-F during daylight hours. Overtime is at times expected and required. Start and end times will vary based on time of year (solar constrained) and the workload.

Travel:

Expect to travel up to 3 hours away during service tickets regularly. Occasionally this role will require travel up to 8 hrs away. In these situations, overnight accommodations are provided. We do not anticipate the travel demand for this role to exceed 30%.

This content includes inclusive language encouraging applicants. We encourage you to apply even if you do not tick every box.

We are a results-oriented culture and believe job descriptions are a thing of the past. We prescribe to 90 day plans and believe that good days, lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired as an Installation Technician at Flock Safety.

The First 30 Days

• Understand how to complete timekeeping in our payroll software & book travel

• Complete OSHA 10 certification and 2 weeks of in-field Training

• Introduction to the following work order types (Site Installation, Maintenance and Site Surveys)

The First 60 Days

• Working solo in the field with the support of your leadership team and technical support staff

90 Days & Beyond

• Complete all work orders assigned, excel with the tools…