Service Technician

Service Technician – Overhead Door Corporation

Apply for the Service Technician role at Overhead Door Corporation. Door Services Corporation, a business unit of Horton Automatics (an Overhead Door Corporation company), is seeking a skilled Automatic Door Service Technician to join our growing team. We specialize in the installation and maintenance of Horton Automatics products, including commercial sliding doors, optical turnstiles, revolving doors, and swinging/folding doors.

• Troubleshoot and repair automatic door systems while delivering exceptional customer service.
• Perform scheduled maintenance on a variety of door equipment, including automatic doors, entrance doors, handles, and closers.
• Diagnose faulty equipment and determine the cause of malfunctions.
• Collaborate with the dispatch team to optimize scheduling and maximize efficiency.
• Ensure safe use of tools and equipment in compliance with OSHA standards.
• Complete work orders using computer-based systems.
• Communicate effectively with customers and internal teams to ensure satisfaction.
• Travel throughout your assigned coverage area and drive safely between job sites.
• Support safety initiatives and comply with all safety policies and procedures.

• High school diploma or GED required.
• 2–8 years in the automatic door industry preferred
• Strong mechanical and electrical aptitude; troubleshooting experience.
• Valid driver’s license required
• AAADM certification preferred (ANSI 156.10 and 156.19 standards).
• Ability to read and interpret technical documents, perform basic math, and use a tape measure.
• Strong problem-solving skills and ability to work independently.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee frequently is required to stand; walk; and use hands to finger, handle, or feel.

The employee must frequently lift and/or move up to 100 pounds and occasionally lift and/or move up to 150 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Must be capable of working at heights to service doors and operators using ladders.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee works in many different environments, including hospitals, pharmaceuticals facilities, business offices and retail locations, and is regularly exposed to moving mechanical parts and outside weather conditions. The employee is frequently exposed to wet and/or humid conditions, fumes or airborne particles, extreme cold, extreme heat, risk of electrical shock, and vibration.

The Overhead Door™ Brand is one of the most recognized and respected brands in the garage door industry. For 100 years, the Overhead Door™ Brand has stood for product quality and expertise, as well as professional service. From commercial and industrial upward-lifting doors and access systems to residential garage doors and openers, we combine quality, dependable products with reliable service to consistently give home and business owners confidence and peace of mind.

Because we care about safety, we require that all of our garage doors and commercial doors be installed by professionally trained technicians. We offer specialized training on the installation of our doors through ongoing classes offered through ARCAT. When you are looking to have a garage door or commercial door installed, be sure to look for the Red Ribbon logo from the garage door company you call.

If the company does not display the Red Ribbon logo on their advertising, building, trucks or uniforms, you are not dealing with an authorized distributor of Overhead Door™ products.

Your expert partner for pedestrian door service and installation, our company was built on quality products and long-term customer partnerships. Our certified AAADM inspectors have over 50 years of product knowledge and service and repair all makes and models of automatic doors and windows from all manufacturers. 24/7 service is available to meet your after hour needs in our designated and expanding coverage areas in North Carolina Central and Eastern Pennsylvania, Virginia, West Virginia, Maryland, New Jersey, Louisiana, Texas.

We also have operations in Canada through our Horton Automatics of Ontario servicing greater Toronto, the Ottawa Valley and Southern Ontario.