In Home Support Staff

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The In‑Home Support Staff for this program model, Agency with Choice, contributes to the high‑quality case management services for persons served, providing direct case management services. Agency with Choice is a dual supervision model, meaning the responsibilities for supervision are shared between the agency with choice (Vinfen) and the family/Guardian or the person served.

• Provide training to persons served as determined by family/guardian and person served. This includes fire and safety regulations, shopping, money management, cooking, meal planning, household chores, ADLs, self‑medication and other areas. Monitor residents’ proficiency in these skills. Perform hands‑on tasks in the program as required, in order to facilitate implementation of support plans.
• Assist persons served in becoming fully integrated into their communities.
• Monitor residents’ physical and emotional needs, and report changes to Vinfen supervisor and Family/Guardian.
• Escort persons served into the community using public transportation, company or personal vehicle, as necessary.
• Provide transportation in personal vehicle, as necessary.
• Maintain records for persons served. Collect data as needed to track ISP goals.
• Participate in person specific and family specific training and supervision. Maintain on‑going communication with both the Vinfen Supervisor and Family/Guardian supervisor.
• Implement service plan interventions with persons served.
• Provide direct training and support (instruction, assistance, modeling and reinforcement) for persons served in developing and enhancing their daily living skills, i.e. symptom, medication and money management, cooking, cleaning, recreational activities, personal hygiene, social and interpersonal skills, etc. as directed by the Family/Guardian.
• Act as an advocate for persons served.
• Report incidents to Vinfen supervisor, as required.
• Perform housecleaning tasks, as assigned.
• Provide coverage for the program as agreed upon with family, including overnights, days, evenings, weekends, and holidays.
• Adhere to established policies and procedures of the Company and rules and regulations as determined by the Family/Guardian.
• Attend in‑service trainings, as assigned.
• Perform other related duties, as required.

• Knowledge and use of advocacy techniques
• Knowledge and use of different communication styles
• Knowledge of empowerment and self‑advocacy techniques
• Knowledge of participatory planning techniques
• Knowledge of required physical personal management skills
• Knowledge of required household management skills
• Knowledge of crisis intervention techniques
• Teaching skills
• Ability to work independently and as part of an interdisciplinary team
• Ability to provide role model behaviors
• Sensitivity to cultural, religious, racial, disability, and gender issues

Established in 1977, Vinfen is a nonprofit, health and human services organization and a leading provider of community‑based services to individuals with mental health conditions, intellectual and developmental disabilities, brain injuries, and behavioral health challenges. Our services and advocacy promote the recovery, resiliency, habilitation, and self‑determination of the people we serve. Vinfen's 3,200 dedicated employees are experienced, highly‑trained professionals who provide a full range of supportive living, health, educational, and clinical services in 318 programs throughout Massachusetts and Connecticut.

For more information about Vinfen, please visit (Use the "Apply for this Job" box below)..

Three months to one year experience in a related function.

A high school diploma or equivalent is required. In some cases, experience may be substituted for academic training.

Driving is a requirement for this position using either a Vinfen van or personal vehicle. If using a personal vehicle, you must possess and maintain adequate insurance as well as maintain a safe driving record which is subject to annual checks. A valid driver's license must be presented at the time of employment. Incumbents must be at least 21 years of age,…