Counselor, Family Advocacy & Support Services, Social Work

Housing Counselor

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Respond to all consumer housing-related inquiries and/or requests for assistance through the Resource Line call center, resource email and lobby. As needed, provide information and referral services, and brief counseling around immediate client concerns and/or barriers to housing, including but not limited to financial instability, legal issues, mental health issues, substance abuse, underemployment, health care and housekeeping. As needed, obtain resources and services as requested and/or needed to address clients' needs, including but not limited to housing application, negotiation and mediation with property owners and utility companies, fuel assistance, and shelter information;
As needed, administer homelessness prevention funds, including Residential Assistance for Families in Transition (RAFT) by conducting intakes, screening families for program eligibility and meeting with heads of household directly to complete paperwork and determine as appropriate course of action.

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Other
• Industries:
  Individual and Family Services