Career Coach

Salary Range:$24.23 - $26.66 per hour

FLSA Status:
Non exempt

Schedule:
Full-time;
Monday through Friday, 8:00AM - 4:00PM

Homelessness is a public health, social and racial justice issue!

Since 1984, St. Francis House has committed itself to healing the wounds of those impacted by an inequitable society and breaking down the barriers, including systemic racism that prevent all people from living lives of dignity.

St. Francis House is the State’s largest provider of day services supporting people who are at risk of or are experiencing homelessness. Located in the heart of downtown Boston, we compassionately welcome nearly 500 adults through our doors every day who are seeking a safe and dignified refuge and opportunities to rebuild their lives. Our holistic approach allows us to deepen our impact by offering integrated programing that helps our guests achieve stability in the areas of housing, income, and behavioral health.

Joining our team would provide for you a dynamic opportunity to work with an interdisciplinary team of providers dedicated to solving this public health crisis.

We offer an extensive Benefits package! Up to 90% of individual insurance premiums paid for Harvard Pilgrim Health Care health insurance & Altus dental insurance, 4 weeks of vacation and 13 holidays recognized per year, employer – paid life & disability insurance, a vested 403b retirement with 5% match, and much more!

The Career Coach provides individualized workforce development services to help participants prepare for and obtain employment. The Career Coach maintains an active caseload, assesses strengths and barriers, develops employment/career plans, connects participants to education and occupational training, builds job-search skills, and supports participants through placement.

Success is defined by meaningful progress toward employment, occupational training, increased income, and career advancement.

• Assesses participants' employment history, strengths, skills, career interests, workforce readiness, and barriers to employment.
• Assist guests in obtaining immediate employment if that is their chosen pathway.
• Creates individualized career plans with participants that establish employment, education, training, income, and career-development goals.
• Maintains an active caseload of participants engaged in employment preparation, occupational training, job search, or other defined career-development activities.
• Provides ongoing individual career coaching and monitors participant progress toward established career and employment goals.
• Coaches participants in identifying and addressing barriers that may interfere with obtaining employment and coordinates with internal or external resources when additional support is needed.
• Collaborates with SFH programs and external community providers to coordinate services supporting participants' overall stability.
• Assists participants in developing job-search skills, resumes, cover letters, applications, interviewing skills, workplace communication, and other employability skills.
• Provides individual and group-based career coaching and facilitates workforce-development workshops as assigned.
• Connects participants to occupational training, industry-recognized credentials, education, Mass Hire services, and other career-pathway opportunities.
• Provides job-search and placement support, including identifying appropriate employment opportunities, preparing participants for interviews, evaluating job opportunities, and supporting onboarding when appropriate.
• Collaborates with the Job Developer to connect qualified participants with employer opportunities, recruitment activities, and employment pipelines.
• Maintains working relationships with Mass…