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Stabilization Case Manager

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Children
Full Time position
Listed on 2026-11-01
Job specializations:
  • Social Work
    Family Advocacy & Support Services, Human Services/ Social Work, Community Support Services, Crisis Counselor
Salary/Wage Range or Industry Benchmark: 50000 - 55000 USD Yearly USD 50000.00 55000.00 YEAR
Job Description & How to Apply Below

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Roxbury, MA, US

2 days ago Requisition

Salary Range: $50,000.00 To $55,000.00 Annually

Why Children’s Services of Roxbury?

At Children’s Services of Roxbury, we’re not just offering a job, we’re offering a chance to be part of something bigger. Our mission is to bring peace of mind to children and families across Massachusetts. We foster a culture of trust, humility, and respect, where every team member is valued and supported. If you’re looking to make a real impact and grow with a team that strives to create a brighter future for children and families across Massachusetts, this role is for you.

Overview

The lack of adequate, affordable housing further destabilizes economically-disadvantaged adults and families. CSR’s Housing and Stabilization Services staff are committed to addressing the needs of individuals and families struggling with homelessness, by providing permanent or temporary shelter along with food and clothing. Our safe, secure, and nurturing environments help families and individuals regain their self-esteem, develop life skills and financial independence, while remaining healthy and connected to their communities.

Position

Summary

The Stabilization Case Manager will work with families in shelter as they transition to permanent housing and support them for two years. The main goals are to prevent homelessness and help families flourish. The Case Manager will assess family’s strengths and needs and will support them in achieving improved family well-being and housing stability. The Stabilization Case Manager will employ a strength based and person-centered approach to working with families and will collaborate closely with shelter staff and family to help achieve family and departmental goals.

Responsibilities
  • Meet with families monthly in their homes across Boston, make referrals to community resources, and partner to support their goals related to long term stability and family independence.
  • Complete the CSR stabilization assessment and establish a EOHLC service plan that addresses barriers to maintaining housing.
  • Assist participants in establishing and maintaining positive relationships with landlords, and housing provider. Provide quarterly check-ins with collaterals and mediate any conflict.
  • Support families to remain in compliance with their leases and stabilization plans, mediate with landlords, and provide housing counseling, information and referrals to prevent loss of housing.
  • Coordinate legal services, assist with appeal process, mediation, support and attend housing court in cases of termination of rental subsidy or eviction.
  • Support families in increasing economic self-sufficiency by:
    Working collaboratively with CSR Workforce Development team; improving financial literacy; budgeting; building savings; and applying for all eligible benefits.
  • Support parents in obtaining health insurance, primary health care provider & other medical services as needed for all family members.
  • Conduct interventions, make referrals, and manage crisis as needed in accordance with agency policies.
  • Maintain client files as required either in computer database or paper file; ensure all data reporting contract requirements are met in accordance with DHCD and CSR requirements, including but not limited to: HUD Assessments (Intake, Update and Exit);
    Case Notes;
    Stabilization Housing Plan and Incident Reports.
  • Other duties as assigned.
Education, Experience and Skills Required
  • Experience working with formerly homeless or low-income families and knowledge of community resources required.
  • Written and verbal fluency in the English language required.
  • Reli…
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