Program Monitor

Support Lives, Build Futures — Program Monitor Opportunity

Location: [Boston, MA]
Schedule: [Second Shift] [Full-Time, 40 hours per week]
Salary: The starting rate for this position is $18/hr. [$20/hr. with shift differential]

CRJ’s Reentry Services supports people leaving incarceration to make positive, sustainable life transitions. We firmly believe that change is possible and attainable for all that we serve. With a strict focus on outcomes, the Reentry Services Division is committed to delivering contemporary and evidence-based services to the individuals in our care.

Are you passionate about making a difference in the lives of others? Join our team as a Program Monitor and help create a safe, supportive, and empowering environment for individuals within our group homes.

What You’ll Bring:

• High school diploma or GED required, associate or bachelor’s degree in human services or related field preferred.
• Prior experience in security is a plus.
• Prior experience working in residential or behavioral health settings is a plus.
• Strong interpersonal and communication skills.
• Ability to remain calm and compassionate in challenging situations.
• Prior experience with electronic documenting and report writing.
• Valid driver’s license and reliable transportation.
• Ability to work flexible hours, including evenings, weekends, and holidays.

What You’ll Do:

• Front
  
  Desk Duties:
  
  general reception, sign residents in and out, take calls, greet and sign in visitors, telephone spot checks, sort and distribute mail.
• Security/Accountability Duties: conduct house rounds (life/safety checks) as scheduled, perform nightly bed checks, perform bag, pat, and room searches, monitor resident daily details.
• Take urine samples per schedule and complete documentation, administer alco-sensor tests.
• Serve as pro-social role model to residents to support their behavior change, and to effectively convey information and respond to residents’ concerns, needs, and complaints.
• Attend training and staff meetings as required. Perform other job-related projects and activities as requested or directed.

Why Join Us?

• Supportive team environment.
• Opportunities for professional development and training.
• Meaningful work that impacts lives of others every day.

Community Resources for Justice (CRJ) is a nonprofit organization dedicated to changing lives and strengthening communities through direct service, advocacy, and innovation. We operate across four core service lines:

• Community Strategies (CS): Supporting adults with developmental disabilities to live independently and thrive in their communities. Providing a range of top-quality residential and non-residential programs for men and women with intellectual or developmental disabilities in Massachusetts and New Hampshire. Our programs offer individual and group treatment and are geared toward promoting independence and improving life skills. Clients also receive support with job development, on-the-job coaching, and educational opportunities.
• Reentry Services (RS): Supporting people leaving incarceration to make positive, sustainable life transitions. We firmly believe that change is possible and attainable for all that we serve. With a strict focus on outcomes, the Reentry Services Division is committed to delivering contemporary and evidence-based services to the individuals in our care. Through delivering innovative programming and collaborating with community agencies, we provide hope and support to our clients as they make safe and successful transitions into their communities.
• Crime & Justice Institute (CJI): Driving bold, transformative improvements in adult and youth justice systems by working with local, state, and national criminal justice organizations to…