Outreach Specialist

Description

The Opportunity:

Employment Outreach Specialist, VOAMASS Workforce – GRIT Program Job Type: Full-time, Hybrid Pay:
Starting salary of $55,000/ year What We Do

|| Through our powerful integrated behavioral health care model, we bring together vast resources from a diverse team of caring staff to help each client meet their personal goals. The care we provide paves the way for greater opportunity and second chances by focusing on the critical pillars towards a healthy life: behavioral health, financial stability, and safe housing.

As a Employment Outreach Specialist, you’ll have a dynamic and critical role providing

individualized employment support, case management, and outreach to participants in VOAMASS’s GRIT Workforce Program. Working across VOAMASS programs and community partners, this position helps individuals overcome employment barriers and connect with education, job training, transitional employment, and career opportunities that promote financial independence and long‑term success. Through employment readiness assessments, individualized employment plans, and ongoing guidance, the Case Manager helps participants build skills, secure meaningful employment, and develop sustainable career pathways.

This

role is about making a difference in the lives of the people we serve. You’ll bring the following qualifications:

• Bachelor’s degree in human services, Social Work, Psychology, Workforce Development, or a related field preferred; equivalent education and experience will be considered.
• Minimum of two years of experience in employment services, workforce development, case management, community outreach, or a related field preferred.
• Experience working with individuals facing barriers to employment, including substance use disorders, mental health conditions, housing instability, and justice involvement.
• Knowledge of employment readiness, career planning, job placement, and community resources.
• Strong communication, organizational, interpersonal, and problem‑solving skills, with the ability to collaborate across integrated care teams and develop employer and community partnerships.
• Proficiency in Microsoft Office and electronic documentation systems preferred.
• Must possess a valid driver’s license and have access to a reliable, registered, and insured vehicle for work‑related travel.

Some of your critical responsibilities:

• Provide service coordination between the integrated care team across VOAMASS residential services, Behavioral Health Services, Veteran Services and community partners.?
• Support clients with resume writing and interview skills, career search techniques, and other employment-related competencies.??
• Coordinate participant engagement across VOAMASS’s three Workforce Development pillars by connecting individuals to educational resources and career training, supporting participation in vending machine social enterprise activities, and facilitating transitional employment opportunities that build workplace skills and prepare participants for competitive employment.
• Create Individual Employment Plans and help clients reassess and adapt their plan while enrolled in the program and document client notes and progress in Electronic Health Record system.
• Find workforce training opportunities for clients and help them enroll.??
• Develop, maintain, and document a strong network of referral sources with providers, employers, and employment placement agencies to generate positive outcomes for clients.?
• Develop employer partnerships for transitional and competitive employment placements.?
• Travel to employment sites to support clients, monitor progress, and address any barriers identified.?
• Communicate effectively with the client’s integrated care team and VOAMASS programs to address and…