Senior Forward Deployed Engineer, AWS Forward Deployed Engineering

Job :  | Amazon Web Services, Inc.

A Forward Deployed Engineer (FDE) embeds directly inside a strategic enterprise customer to design, build, deploy, and run AI-powered production systems alongside the customer's engineering team. FDEs write production-grade software and own outcomes end-to-end, from prototype through enterprise-scale deployment combining the technical rigor of an AWS SDE with the urgency and ownership required to deliver measurable customer business outcomes. They create reusable architectures, patterns, and engineering mechanisms that scale the entire FDE practice.

• Embed within customer engineering teams. Understand the customer's business processes, technical architecture, and operational constraints. Translate ambiguous business problems into scalable AI-enabled production systems. Requires 30 – 50% travel.
• Build production AI applications. Design and develop production-grade software powering AI and agentic workflows — orchestration layers for multi-agent systems, retrieval pipelines, workflow automation, decision intelligence. Integrate foundation models, customer data sources, APIs, and existing applications into cohesive AI experiences. Optimize for latency, reliability, observability, cost, and security.
• Own production. Take systems from design through production rollout and operationalization. Troubleshoot production incidents across AI models, distributed systems, data pipelines, and application services. Put in place monitoring, evaluations, guardrails, and the operational mechanisms (testing, CI/CD, rollback, resiliency) that keep AI systems healthy at scale.
• Accelerate customer transformation. Identify opportunities to expand AI adoption across customer workflows. Codify reusable patterns, accelerators, and reference architectures that benefit future customers and feed back into AWS.
• Raise the bar. Mentor engineers. Contribute to AWS engineering best practices for AI and forward deployment. Push reusable components and learnings back into AWS products and services.

Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

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Work/Life Balance We value work‑life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture AWS values curiosity and connection. Our employee‑led and company‑sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge‑sharing, mentorship and other career‑advancing resources here to help you develop into a better‑rounded professional.

• 5+ years of non‑internship professional software…