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ML Engineer, VoIP Infra & AI Voice Platforms

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: ServiceNow
Full Time position
Listed on 2026-10-17
Job specializations:
  • Software Development
    AI Engineer (Applied/Software)
Salary/Wage Range or Industry Benchmark: 170000 - 230000 USD Yearly USD 170000.00 230000.00 YEAR
Job Description & How to Apply Below
Position: Staff ML Engineer, VoIP Infra & AI Voice Platforms

Service Now in Boston seeks a Staff Machine Learning Engineer for VoIP infrastructure to design and implement VoIP systems powering AI-driven voice workloads. You'll collaborate with cross-functional teams to ensure scalable, reliable voice and AI platforms across SIP/RTP, Kamailio, RTPEngine, and related telecom tech.

You will drive SRE improvements, deploy and support VoIP systems for production AI workloads, and mentor engineers while embedding best practices in software architecture and CI/CD

Step into the Staff ML Engineer, VoIP Infra & AI Voice Platforms role at Service Now in Boston, MA, United States and grow with us.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Boston, MA, United States.

This opportunity is part of our work in IT & Technology.

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