Design Technologist

Insurance touches people during some of the most challenging moments in their lives. Hi Marley is on a mission to transform how the P&C industry communicates, making those moments faster, easier, and more empathetic for carriers and the customers they serve. We build AI-powered software that keeps everyone in the claims conversation informed and connected. If you believe insurance can combine operational excellence and automation with a human touch, we’d love to meet you.

As we continue to grow, we’re looking for a Design Technologist to help shape the platform experiences that power Hi Marley. You’ll work with two teams, Network and Core Services, whose work sits underneath every Hi Marley product: how carriers connect with their partners and vendors, and how they set up, manage, and monitor the platform itself. This role is for a designer first.

You bring strong interaction and visual design skills, an interest in complex configuration and data-heavy interfaces, and curiosity about how things are built. Over time, we want this role to grow into front-end work, so if you already write some code or are eager to learn, we’d love to hear from you. You won’t be shipping production front-end code. Instead, you’ll bring designs to life in our coded prototypes, with Engineering owning the production build.

You’ll report to the Director of Design, work closely with Product and Engineering on both teams, and learn alongside designers who work in design and code every day. Teamwork and shared enthusiasm are a core part of our culture, which is why this role involves joining us in the Boston office for 3 days each week.

What You’ll Do:

Design platform features:
Work with PMs and engineers to take features across Network and Core Services from problem framing through final designs, covering user flows, edge cases, and interaction states. Help make complex configuration feel simple:
Design admin and self-configuration experiences (settings, permissions, user and organization management, rules, and routing) that help carrier admins set up and run Hi Marley with confidence. Design clear, data-heavy screens:
Create tables, filters, logs, dashboards, and status views that help admins and internal teams understand network activity, integration health, and system behavior at a glance. Work in our code prototypes:
Use our coded prototype environment to test ideas, explore interactions, and show engineering how a design should behave, with support from the team as your front-end skills grow. Contribute to our design system:
Use our design system consistently, spot patterns that repeat across both teams, and help turn them into reusable, documented components. Collaborate across two teams:
Join team rituals, share work early, explain your design choices, and learn to balance balance scope, speed, and quality with your PM and engineering partners. Learn from users:
Help plan

Plan and run usability tests with carrier admins, operations leads, and internal teams, and turn what you learn into design changes.

What We’re Looking For:

Required 3+ years of relevant experience in Product, UX, or Interaction Design A portfolio that shows strong interaction and visual design craft, a clear process, and how you thought through edge cases and states

Proficiency in Figma and comfort working within a design system

Interest in designing for complex workflows, such as forms, settings, permissions, or data-heavy screens

Working knowledge of accessibility basics, including keyboard navigation, focus states, and contrast

Clear communication, curiosity, and a habit of seeking out feedback A genuine curiosity about AI and emerging technologies, paired with the judgment to apply them thoughtfully and responsibly Nice to Have Some…